I was wondering if anyone here has come across this issue and if so could propose a resolution. Recently I've started experiencing issues with Hive, specifically connection via the app. I get 'Oops something went wrong' and it doesn't seem to be able to connect out to the Hive Cloud. I have ruled out any of the Hive devices as I am able to fully function when I disconnect WiFi and use 4G therefore the issue is either my router or DNS (I believe). I am favouring the latter as if it were my router then even 4G connections would fail as it would still provide the route back in. When I am on WiFi it needs to connect out to my.hivehome.com and then back in. When I run a tracert to my.hivehome.com it's using one of the alternate DNS servers 212.159.6.9. I have tried flushing the router's DNS cache but this hasn't sorted it. I am using an Asus DSL-AX82U router.
I am rather losing the will to live so any thoughts would be well received.
The first thing to try as a test is, set a different DNS provider on your router. OpenDNS, Google, Cloudflare or quad9 are reasonably reliable. It should be easy to do with your Asus router.
