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Just Switched from BT Smarthub to Plusnet Hub 2 Printer refuses to connect wirelessly

amcn02
Hooked
Posts: 5
Registered: ‎16-08-2020

Just Switched from BT Smarthub to Plusnet Hub 2 Printer refuses to connect wirelessly

Just Renewed my contract early and got a price reduction which was good, decided to opt to pay to get a Plusnet Hub 2 delivered.

Understand based on the BT Smarthub 2 some differences like you cannot split your channels and 3 network ports, better ariels.

All is fine until I try to connect a Canon Pixma TS8350 wirelessly and it detects 2 MAC Addresses neither relate to either  my current Plusnet Hub 2  or my BT Smart Hub or anything else on my network so it refuses to connect.  I have reset the printer back to factory settings and renamed the network name. 

Connect the BT Smart Hub in and it connects perfectly.

1 REPLY 1
amcn02
Hooked
Posts: 5
Registered: ‎16-08-2020

Re: Just Switched from BT Smarthub to Plusnet Hub 2 Printer refuses to connect wirelessly

Turned on WPS on the router to get the printer connected and then turned it off all looks ok now