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Outlook set up onClassic Outlook on Windows 11 Laptop

LoneBee
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Posts: 96
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Registered: ‎27-03-2017

Outlook set up onClassic Outlook on Windows 11 Laptop

Apologies, if I have failed to find an existing thread on this topic.

I have just purchased a new laptop with windows 11 and it installed the new version of outlook. I successfully added my plusnet email accounts as POP. I really do not like the new outlook and managed to install the classic version.I successfully added my gmail accounts to that but am having server timeout issues when trying to add the plusnet ones. The mailbox settings look different from other versions I am familiar with but have added in the server names and ports for POP and set the encrypton method to STARTTLS but I get the rotating wheel that pauses after a while then comes up with the timeout message.

Any advice would we welcomed

Lone Le Vay

3 REPLIES 3
MisterW
Superuser
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Registered: ‎30-07-2007

Re: Outlook set up onClassic Outlook on Windows 11 Laptop

@LoneBee The incoming server needs the 'this server requires an encrypted connection' box checking

The port on the outgoing server should be 587

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plusmouse
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Registered: ‎09-04-2017

Re: Outlook set up onClassic Outlook on Windows 11 Laptop

@LoneBee - Quote; I have just purchased a new laptop with windows 11 and it installed the new version of outlook.

 

I`ll be looking to purchase a Windows 11 laptop myself sometime next year due to Windows 10 support being withdrawn and my current laptop being 10 years old! Even though it still works fine. 

My reason for posting is, I thought Outlook was already integrated as part of Windows 11? What I mean is, I have my Windows Outlook log-in symbol at the top of my screen so I only have to left click on it and it opens. I can also sign into it using my MS account username/password. 

So I think what I`m asking here is, when you buy and activate a new Windows 11 laptop/PC, do your exiting email accounts not show automatically? If not, how do you load them? 🤔 I also have a Gmail address but that`s nothing to do with Windows. I`m just curious to know the process because I`ve only ever used this laptop so when the time comes to upgrade, I don`t want to find a screen without some of my accounts showing. I realize I have to `sign in` to Outlook or OneDrive but is it a case of googling the web addresses and accessing them from there? I`m lost.....

Townman
Superuser
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Registered: ‎22-08-2007

Re: Outlook set up onClassic Outlook on Windows 11 Laptop


@plusmouse wrote:

I thought Outlook was already integrated as part of Windows 11? What I mean is, I have my Windows Outlook log-in symbol at the top of my screen so I only have to left click on it and it opens. I can also sign into it using my MS account username/password. 

... do your exiting email accounts not show automatically? If not, how do you load them?

 🤔 I also have a Gmail address but that`s nothing to do with Windows.

I`m just curious to know the process because I`ve only ever used this laptop so when the time comes to upgrade, I don`t want to find a screen without some of my accounts showing.


There are several products with have the 'badge' "Outlook" only one of them is the real thing, that which ships as part of a Microsoft 365 subscription.

"New" Outlook which is indeed an application shipped with Windows 11 replaces Windows 10 mail.  It has sought to simplify account configuration by making many very rash assumptions about how mail servers are configured.  It has less opportunity for manual configuration that the problem plagued product it replaced.

Amongst the products called "Outlook" is the webmail product which is accessed using a browser pointed to outlook.com - therein you do get a login and it takes you to your Microsoft mail account, therefore in that context an existing (MICROSOFT) email account would show "automatically".

On the basis that you are going to use a proper version of Outlook (or indeed any other local email application) you will need to configure your email accounts as part of the commissioning activity.  It is not that difficult, but will need to be done.

Personally if Win10 serves your needs, I would not be rushing out to spend money om a new laptop right now.  I suspect that the replacement for Windows 11 is not that far off!

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.