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Plusnet Hub One

VileReynard
Hero
Posts: 12,616
Thanks: 579
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Registered: ‎01-09-2007

Re: Plusnet Hub One

What is a hub one?
Its probably better to go for a separate modem & router.
If Plusnet mess up the firmware on the modem or router, its cheaper to replace just one affected item.

"In The Beginning Was The Word, And The Word Was Aardvark."

pwatson
Rising Star
Posts: 2,470
Thanks: 8
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Registered: ‎26-11-2012

Re: Plusnet Hub One

BTO stop supply of the modem in January next year so the separate device option goes away (unless you buy a modem from eBay).
nanotm
Pro
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Registered: ‎11-02-2013

Re: Plusnet Hub One

that might be true if the current modem /router product was able to do the job in the near future as changes happen to the broadband network, the combined units require only 1 power outlet combined units are cheaper than separate units, most things have to undergo QA before leaving the factory so premature failure shouldn't be a major concern /
just because your paranoid doesn't mean they aren't out to get you
VileReynard
Hero
Posts: 12,616
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Fixes: 20
Registered: ‎01-09-2007

Re: Plusnet Hub One

If you ask for:-
Full facilities on your modem (G.INP etc)
Decent full-featured Gigabit router
Good Wireless
Fairly cheap.
You won't find one. Cheesy

"In The Beginning Was The Word, And The Word Was Aardvark."

Anotherone
Champion
Posts: 19,107
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Registered: ‎31-08-2007

Re: Plusnet Hub One

Quote from: vilefox
What is a hub one?

Are you being a total plonker Jeremy or did you read the start of the thread and are having a larf?
VileReynard
Hero
Posts: 12,616
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Registered: ‎01-09-2007

Re: Plusnet Hub One

I thought it would be nice to see a picture or some specs.
The first page just has a link that shows how to plug it into a telephone socket.

"In The Beginning Was The Word, And The Word Was Aardvark."

nanotm
Pro
Posts: 5,756
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Registered: ‎11-02-2013

Re: Plusnet Hub One

it rather depends on your definition of fairly cheap, for me I regard tech that's under a hundred quid but does what I need it to and foresee it doing in the future as fairly cheap, others regard it as being a much lower figure and have different stances /
the hub one fills some of those categories not that I would personally wish to have one at this current time
just because your paranoid doesn't mean they aren't out to get you
Anotherone
Champion
Posts: 19,107
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Registered: ‎31-08-2007

Re: Plusnet Hub One

Quote from: vilefox
The first page just has a link that shows how to plug it into a telephone socket.

No Roll_eyes      scroll down to para.1, there is a picture of it on the left
VileReynard
Hero
Posts: 12,616
Thanks: 579
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Registered: ‎01-09-2007

Re: Plusnet Hub One

Sorry, I missed it. Thought it was a micro-filter. Cheesy

"In The Beginning Was The Word, And The Word Was Aardvark."

NorthEasterner
Aspiring Pro
Posts: 1,873
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Registered: ‎25-09-2012

Re: Plusnet Hub One

UI seems to be exactly the same as BT UI just in a pink colours
NE
Ex Plusnet Fibre customer. Sky Ultrafast (G.Fast) Customer using a Sky Hub 4.2. If you wish to say thanks, please click the thumbs up Thumbs_Up
nightstalk3r
Rising Star
Posts: 221
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Registered: ‎11-08-2015

Re: Plusnet Hub One

Just received the old router this morning ready for my service to go live on Thursday and just now received a text message from Plusnet saying "Good news!. We're sending you our new Hub One router, which does everything the one you ordered did but more and comes at no extra cost. For more information please see the ticket update here"
but when i view the ticket there is no update since i placed the order on the 12th, and i thought this wasn't being made available to us existing customers yet?
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,062
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Registered: ‎01-01-2012

Re: Plusnet Hub One

Customers who have appointments booked from today onwards will be getting a Hub One.
These will still be engineer installs rather then self installs.
After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
nightstalk3r
Rising Star
Posts: 221
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Registered: ‎11-08-2015

Re: Plusnet Hub One

Ok thanks for the clarification, bit odd that the old router still got sent out as you only sent that out yesterday.
dick:quote
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,062
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Registered: ‎01-01-2012

Re: Plusnet Hub One

@nightstalk3r
You'll get a returns bag with the new router so you can send the old one back.
After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
chenks76
All Star
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Registered: ‎24-10-2013

Re: Plusnet Hub One

Quote from: Matthew
These will still be engineer installs rather then self installs.

what will the engineers be doing in the premises?
i assume simply plugging in the router? seems a waste of his/her time to just do that.