Plusnet Hub One

[#1]

@Azzer31
It could depend on what Cabinet you are on (ECI or Huawei) and what brand of Modem you currently have? As well as what Fibre Profile you currently have?

[#2]

@Azzer31 If you were on up to 80 previously you do realise that your download will drop to up to 40 and your upload will be ¹/₁₀ of the current speed (up to 2)?

[#3]

spoon whittler - I'm still on Unlimited Fibre Extra so my service should not change from up to 78M download speed and up to 19M upload speed - as far as I understood its just a discounted price for me to sign up for another 24 months or am I missing something?
Thanks
adie:quote

[#4]

You spoke about "Fibre Unlimited" not "Unlimited Fibre Extra" which is why the point was raised. I would still suggest you check exactly what you think you are getting, we've seen some posts where people have not ended up with what they thought they were getting

[#5]

Sorry my mistake but good point I will do that know!
I don't want to be getting a reduced speed as the basis of the discount they gave me!!

[#6]

My hub makes a weird buzzing noise, is this normal?

[#7]

mine doesn't, so I suspect not.

[#8]

It's odd, doesn't do it all the time, and isn't the kind of buzzing I'd associate with an electrical fault, but when it does buzz, it's quite loud! Connection all seems fine though, but I'll raise a ticket.
dick:quote

[#9]

is it the router or the PSU ?
is it s a sort of zzzzzap type noise or more of an electric light hum, if you shake the router during the "noisy" period does its operational status change (wifi /sync /power dropping ?)
some part of it is probably faulty but knowing which part might indicate a bigger problem that could soon become more widespread or might be limited to a certain batch group or be down to something else specific to how you setup and operate it.

[#10]

Reminds me of this old thread: http://community.plus.net/forum/index.php/topic,114585.0.html
Any similarities?

[#11]

It's definitely the router, I have an intelligent battery charger that makes a pulsing sound when it charges, and the router makes a sound similar to that. It's not a buzz as such, it sounds more like some of the big trucks reversing (the ones that have that weird noise instead of a beep)., although obviously not as loud

[#12]

Quote from: w23

Reminds me of this old thread: http://community.plus.net/forum/index.php/topic,114585.0.html Any similarities?

Nah that appears to be a different issue, this noise isn't high pitched. I'm going to try and record it tonight.

[#13]

Quote from: AndyDane

It's definitely the router, I have an intelligent battery charger that makes a pulsing sound when it charges, and the router makes a sound similar to that. It's not a buzz as such, it sounds more like some of the big trucks reversing (the ones that have that weird noise instead of a beep)., although obviously not as loud

do you mean the warbling tone ?

[#14]

Maybe like this: https://community.bt.com/t5/Connected-Devices-Other/Noisy-Home-Hub-5/td-p/1140090 (remember the Hub One is the same hardware as BT Home Hub 5 (A))?

[#15]

Maybe a loose screw???