Safesearch now on Google

[#1]

Hi, I’ve only switched to Plusnet today and have noticed that Safesearch is now switched on.  Never heard of it before, but it does not allow total access to the internet.  Does anyone have a solution.  I spoke to Tech Support who said it was not part of Plusnet’s system.

Thank you

[#2]

Moderators Note

This topic has been moved from Chat to Tech Help

[#3]

@mreesholu If I read your post correctly, you are saying Safesearch on GOOGLE is switched on. If that is the case, you need to go into the GOOGLE settings and turn it off from there. Tech support are quite correct.

[#4]

Yep, it's in 'Settings > Serach settings'

[#5]

Hi, Thanks for replying. Unfortunately, it didn’t.  Every thing I tried, including the advice from Tech Support resulted in the same message being shown.  The message read

You don’t have permission to turn SafeSearch off.  It’s locked by the device or network that you are browsing on.

My bag of tricks has run out.  Any help would be appreciated.  I have never experienced this problem in all the years surfing the net.  Maybe it’s a coincidence, but this problem arose as soon as I switched to Plusnet.  Just wondering what it could be and if maybe there is some default in their systems that is causing this problem

Regards

[#6]

@mreesholu It must be your device settings somewhere, because I've successfully enabled/disabled it on a laptop running the standard Firefox browser, and one running the (modified) Linux one.

Unfortunately, you'll need a Plusnet subscriber to confirm it is not PN currently as I am no longer with them, but as I had been able to adjust this prior to switching, I'm fairly certain it is your device.

[#7]

@mreesholu  I have a Plusnet FTTC connection. I have never looked at Google settings before but I can enable and disable Safesearch on a Win10 PC with Edge browser. I am certain your problem with Safesearch is nothing to do with Plusnet

[#8]

Thanks @RealAleMadrid I don't think it is, either, noting the comment in the OPs last post.

[#9]

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@RealAleMadrid wrote:

@mreesholu  I have a Plusnet FTTC connection. I have never looked at Google settings before but I can enable and disable Safesearch on a Win10 PC with Edge browser. I am certain your problem with Safesearch is nothing to do with Plusnet

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@mreesholu 

Similarly to RealAleMadrid, but PlusNet FTTP, and on Win7 with Chrome, I just tried and reached the same conclusion.

In case it's relevant, a search in each state using the word 'porn' brought up vastly different results.  

[#10]

Im having the same issues! How did you fix this?? Please

[#11]

Have you been able to fix this? I get the same message! Any advise great full.

[#12]

@8eth21 see here: https://support.google.com/websearch/answer/510?hl=en&ref_topic=9255574 and also post #4 on this topic.

[#13]

So even with plusnet GOOGLE safesearch was in my control. However when I would come back from work (not being connected to plusnet anymore) and search something the results dont show useful things and when I go on images it says at the top safesearch is on I tap on it and it says the option for it being off is on so I wait and then it's actually off until I turned the wifi off by the switch then it kept safesearch on permanently. I have no idea what to do someone help.