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WiFi calling

lizziejones
Newbie
Posts: 3
Registered: Thursday

WiFi calling

Both mine and my partners home WiFi calling stopped today. We’ve been using it for the last 2 years. We have different phone providers to each other. We’ve reset our phones and the router. We have no signal so not able to contact plusnet via text or phone and were not on X and don’t plan to be. Any suggestions what might be going on and how to fix it?
6 REPLIES 6
Smith7
All Star
Posts: 651
Thanks: 355
Fixes: 3
Registered: ‎14-09-2021

Re: WiFi calling

Hi Welcome,

What mobile company are you with ?

lizziejones
Newbie
Posts: 3
Registered: Thursday

Re: WiFi calling

I’m with ID and I think my partners with EE.
Smith7
All Star
Posts: 651
Thanks: 355
Fixes: 3
Registered: ‎14-09-2021

Re: WiFi calling

ID use Three and Three have a major problem all over the UK started at 1300 today

Three don't know when the fault will be repaired this may be the problem 

That's why you should be on different networks there are only four

EE should be OK

https://www.bbc.co.uk/news/articles/cpdx1l755wdo

lizziejones
Newbie
Posts: 3
Registered: Thursday

Re: WiFi calling

Thank you. I will wait it out.
Smith7
All Star
Posts: 651
Thanks: 355
Fixes: 3
Registered: ‎14-09-2021

Re: WiFi calling

dvorak
Moderator
Moderator
Posts: 29,825
Thanks: 6,648
Fixes: 1,485
Registered: ‎11-01-2008

Re: WiFi calling


Moderators Note


This topic has been moved from Broadband to Tech Help

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