EOD: 30th July 2009
Editing 2 days in a row, not sure how I got talked into this. Ah well, on we go round the departments. Let's see what's behind the blue window with the Comms team:
We came, we saw, we Comms'd. Bob has been looking at change controls and our forums, a bit like me really, whereas Cparr's been looking after the announcements about the Business Product Refresh! Andy has been (again) looking at Support Pages. Back on Friday
Thanks for that, and next up through the oblong door is Paul from Faults:
Hello All! It's me again. Probably for the last time though as my faults secondment is drawing to a close with just 1 more day to go before returning to my usual role in the tech team. I have spent my penultimate day on the faults team with a throbbing head ache and tackling logged intermittent faults, not an ideal combo but I battled through like the good secondee I am. Poor Lee however couldn't quite manage though, after half a day ploughing through Home Phone faults also feeling under the weather, he has had to get off to the doctors. Get well soon matey. Wrapping up the secondees, Craig is finishing on faults today and has bid his farewell after putting in a hard days work on logged no sync problems. Back to normal tech shifts on Sunday. Of the core faults staff, today was the turn of Alex, Tom, Keith, Tony, Brad and Munky. Early starter Alex began ploughing through speed faults as he usually does but also handing out the work to the rest of us as and when we started. Tom seems to have taken over the logged Auth faults and seems to be revelling in it now that he has his ways and means to get every auth fault resolved in a short period of time. Covering the remaining logged faults is the big man Tony T who also found himself mopping up the Home Phone faults after Lee's early departure while at the same time muttering something under his breath, I think I heard the word 'revenge'. The non speed CSC faults have been tackled by Keith and the Munky (which sounds like a good name for a sitcom). Masses have been trimmed to just a few so they have clearly been hard at work, which to be honest is pretty much what they do each and every day. Last but not least Brad has been focussing his mind on our 21CN faults and keeping me company on table 2 between stints of prep work for upcoming training sessions. The next few days should see the return of Adheel and Rich who are enjoying their "weekend" and fingers crossed Lee may be well enough to make an appearance on the last day of his secondment too. That's all from me, so until the next time I have a chance to write one of these, thanks for reading and have a great evening whatever you end up doing!
That's it for today. Until next time, cya around. Chris