John, thanks for your comment. I am aware of the scarcity of PN input these days so am happy to wait.
RAM: the comment you posted was from someone who treats everyone like a simpleton with no knowledge of the tech.
FWIW, the disconnects happen in a spell often many months apart; the connection this time had been rock solid for months. The fault is always external to the premises. Once, PN would run their diagnostics and publish the results here, very helpful. They would then raise the issue with OR.
Btw, my career was largely in IT with comms involvement at a low level & system design. I built my own PCs from the start and later taught our son*: he was working in DOS at age 10 - he still builds his own kit & is now better than me. A nephew owns a global comms company. We have a bit of experience between us.
*currently staying with us and working via the 'net: he had the first disconnect during an international conference call. He has switched to phone data as the PN broadband is unreliable at the moment.
(Modem/router is a Billion 7800DXL configured by me to our needs. The system log is excellent for diagnosis.)
By all means chip in with suggestions re PN problems but telling me to check the basics is not helpful especially for you.
