Anyone switched from Now broadband (copper) to PN Fiber?
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Anyone switched from Now broadband (copper) to PN Fiber?
03-08-2024 3:42 PM
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As the subject said, has anyone switched from NOW to PN Fiber? I am getting confused, as Now is on Openreach PN should be able to cancel it but also it is copper and I have read that I'd have to tell them. But then when do I cancel, I need to give 30 days notice, but I need an engineer to come out to inspect, then later to install so when do tell them the last date?
I am so confused!!
Re: Anyone switched from Now broadband (copper) to PN Fiber?
03-08-2024 3:48 PM
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@smartroad wrote:
I am so confused!!
So am I!
Re: Anyone switched from Now broadband (copper) to PN Fiber?
03-08-2024 3:54 PM
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Me too, @RobPN . Wonder if the OP actually wants FTTP, in which case, some the question(?) makes garbled sense.
Re: Anyone switched from Now broadband (copper) to PN Fiber?
03-08-2024 4:11 PM
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If its an FTTP order, then the order process will ask to confirm the existing services should be cancelled. In which case PLusnet will place a 'change of ownership cease' transfer order to complete when the FTTP is installed.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Anyone switched from Now broadband (copper) to PN Fiber?
03-08-2024 4:14 PM - edited 03-08-2024 4:14 PM
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Can you post a screen image of the the results from the following (hiding your details but including any narrative below the results window).
https://www.broadbandchecker.btwholesale.com/#/ADSL
Brian
Re: Anyone switched from Now broadband (copper) to PN Fiber?
03-08-2024 4:15 PM
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Thanks, @MisterW . Hopefully, that will answer the OP, and it clarifies things for me, too.😀
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