Broadband Speeds and Constant Drops
Hi @Rybenuk
I'm really sorry for how long it's taken to get back to you. We've been quite busy recently so it's taking longer than we'd like to reply.
After testing your line this morning I've found an external fault which has been raised to our suppliers for further investigation.
As soon as we know more we'll be in touch
Thanks John, appreciate the reply - That was my thinking: FTTC was the fiber going to the cab, then it used the same copper wire that already exists to the property. Does this mean a new copper wire is installed to the property?
These were my results, that is a handy page. Looks like FTTC is actually available which is encouraging:
| Featured Products | Downstream Line Rate(Mbps) | Upstream Line Rate (Mbps) | Downstream Handback Threshold(Mbps) |
WBC FTTC Availability Date | WBC SOGEA Availability Date | Left in Jumper | ||
|---|---|---|---|---|---|---|---|---|
| High | Low | High | Low | |||||
VDSL Range A (Clean)  |
76.8 | 55 | 19.1 | 12.6 | 49 | Available | Available | -- |
| VDSL Range B (Impacted) |
74.1 | 49 | 18.5 | 11 | 40 | Available | Available | -- |
| Featured Products | Downstream Line Rate(Mbps) | Upstream Line Rate (Mbps) | Downstream Range (Mbps) | Availability Date | FTTP Install Process |
|---|---|---|---|---|---|
| FTTP on Demand | 330 | 50 | -- | Available | -- |
| ADSL Products | Downstream Line Rate (Mbps) | Upstream Line Rate (Mbps) | Downstream Range(Mbps) | ADSL Availability Date | Left in Jumper |
|---|---|---|---|---|---|
| WBC ADSL 2+ | Up to 17 | -- | 10 to 19.5 | Available | -- |
| WBC ADSL2+ Annex M | Up to 17 | Up to 1.5 | 10 to 19.5 | Available | -- |
| ADSL Max | Up to 8 | -- | 7 to 8 | Available | -- |
| WBC Fixed Rate | 2 | -- | -- | Available | -- |
| Fixed Rate | 2 | -- | -- | Available | -- |
| SOADSL Products | Downstream Line Rate (Mbps) | Upstream Line Rate (Mbps) | Downstream Range(Mbps) | WBC SOADSL Availability Date | Left in Jumper |
|---|---|---|---|---|---|
| WBC SOADSL 2+ | Up to 17 | -- | 10 to 19.5 | -- | -- |
| SOADSL Max | Up to 8 | -- | 10 to 19.5 | -- | -- |
| SOADSL Fixed Rate | Up to 2 | -- | 7 to 8 | -- | -- |
| Observed Speeds | ADSL |
|---|---|
| Max Observed Downstream Speed | 8.13 |
| Max Observed Upstream Speed | 0.99 |
| Observed Date | 2023-01-26 |
| Other Offerings | Availability Date |
|---|---|
| VDSL Multicast | Available |
| ADSL Multicast | Available |
| Premise Environment | Status |
|---|---|
| Bridge Tap | U |
| VRI | N |
| NTE FacePlate | N |
| Last Test Date | 02-01-2023 |
| Exchange Product Restrictions | Status |
|---|---|
| FTTP Priority Exchange | N |
| WLR Withdrawal | N |
| SOADSL Restriction | Y |
That's why I was wondering about quality of cabling from cab to property affecting Fibre speeds. If the ancient old cabling and box as per my previous picture stays the same, would that cause the connection speed from the cab to the property to be bad, even if the Fibre to the cab before is super fast? Much the same as ADSL being fast to the cab then slowing down due to poor quality local wires to properties?
As to the speed of Fibre I'd have assumed I might have got decent ADSL speeds up to the max, but as I'm not getting that, I'm taking the Fibre speeds with a pinch of salt 
- however my thinking is even slow Fibre will be exponentially faster than my current ADSL for similar price so its a win win.
Currently the fancy Fibre Extra option is just £23.99 which is only a few quid more than I'm paying for my current ADSL contract.
![20230122_141029[1].jpg 753 KB](/aptgm87544/attachments/aptgm87544/Broadband/354527/1/20230122_141029%5B1%5D.jpg){kind=link}