Broadband speeds are fine BUT can't stream and download/game at same time
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Re: Broadband speeds are fine BUT can't stream and download/game at same time
01-02-2023 5:39 PM
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Well you could start as @jab1 says by looking at the usage stats on the Hub. That wont show which device but it will show the total
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Broadband speeds are fine BUT can't stream and download/game at same time
01-02-2023 5:41 PM
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Followed by disconnecting all devices and re-adding them one by one to seeif your upload total shoots up when a particular device is re-introduced.
Re: Broadband speeds are fine BUT can't stream and download/game at same time
01-02-2023 6:14 PM
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if you do have a Hub two you can check individual device usage in http://192.168.1.254/basic_-_my_devices.htm
The example shows 392.8MB up and 37.5GB down
HTH
Re: Broadband speeds are fine BUT can't stream and download/game at same time
17-02-2023 1:09 PM
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Same problem here.
However, I swapped from BT to Plusnet last month (so I essentially have the same equipment and provider). Prior to the swap I'd never experienced this issue. The house could download, stream, video stream etc without anyone noticing a degrading of the service.
I had plusnet support run the speed test while I was downloading a game and my speedtest was showing 1.05 Mbps (The package I have is Unlimited Fibre Extra). They said the speed was showing 75+ Mbps and also stated the speed wasn't being throttled.
I suspect it is a router demand management issue as Steam is showing that it downloading at 75 Mbps.
As I had the same router with BT a month ago didn't have this issues there must be a setting that can be adjusted.
Am I right? Does anyone know which setting to adjust?
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