Can I get my profile changed to Fast Path please

[#1]

I have had a router that's been failing. I thought it was just WiFi that was the issue, but it perhaps has been disconnecting from the internet too and maybe confused 'the system' into thinking I have problems.

I have a new DSL modem/router now and can see I've been set to Interleaved, which I really don't need to be, I hope (haven't had line quality issues for a long time and it took me a long time to get everything on the line and exchange fixed to be good).

So. Please can I be changed back to Fast Path and maybe not have it automatically switching?

I'm quite knowledgeable in the area. If my line has problems I want to know about it, not have my service degraded to work around it.

Thanks

[#2]

@disposalist The line is testing 80/20 at the moment and I can't see any interleaving on it from our side.

[#3]

@disposalist  The staff reply confirms you are on an FTTC service. Plusnet are not able to change the line characteristics in any way, it is all controlled by the Openreach automatic dlm system (Dynamic Line Monitoring).

If you are syncing at 80/20 I don't believe your service is degraded.

[#4]

Thanks for the response. Much appreciated.

It's my understanding Fast Path is more about the ping/latency than the speeds and it is latency that most often causes issues when I am gaming online, for example.

So the sync speed isn't really the issue, unless you're saying that because I have a high sync speed I must not have any service degradation?

But that being the case - having a 'good' line - there is no reason I need to be interleaved and not Fast Path, as I believe interleaving only tends to be used when a line exhibits 'issues'.

As for FTTC, it's been FTTC for many years including the years when I used to get the profile changed reasonably often (due to then having regular issues, which I haven't had for many years).

Is this something that Plusnet used to do, but no longer do/can?

Thanks for the help.

[#5]

Thanks for the response.

As for the "can't see any interleaving", is this something you can tell, but can't change?

I only say I have interleaving because my new modem/router (an Asus DSL-AX82U) says I have it in the DSL Logs: -

DSL Information DSL Driver Version A2pv6L047k.d28c DSL Link Status up DSL Uptime 1 days 12 hour(s) 9 minute(s) 37 seconds DSL modulation VDSL2 Regional Mode Annex B DSL Exchange (DSLAM) Broadcom Current Profile 17a Vectoring State Unconfigured

Line Stats   Downstream Upstream TCM(Trellis Coded Modulation) On On SNR Margin 3.3 dB 6.6 dB Line Attenuation 12.0 dB 0.0 dB Power 13.3 dBm -1.6 dBm Path Mode Interleaved Interleaved Interleave Depth 16 8 Data Rate 79999 Kbps 20000 Kbps Max Rate 84715 Kbps 22544 Kbps G.INP On On INP 48.00 48.00 INP-REIN 0.00 0.00 FEC 1346 36187 HEC 0 0 CRC 0 0 ES 0 0 SES 0 0

VDSL Band Status   U0 D1 U1 D2 U2 D3 U3 D4 U4 Line Attenuation (dB) 1.2 7.3 11.8 15.9 17.8 24.2 - - - Signal Attenuation (dB) 1.2 8.4 12.1 16.6 18.8 25.8 - - -

[#6]

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@disposalist wrote:

I only say I have interleaving because my new modem/router (an Asus DSL-AX82U) says I have it in the DSL Logs

Couldn't see that very clearly (displays here as very dark) but highlighting the graphic (above) made the text very readable.

... does indeed say "Interleaved".

.

[#7]

Hi disposalist,

I think the ASUS router status is misleading.

It reports that G.INP is active (which is good).
Info on G.INP over at Kitz: https://kitz.co.uk/adsl/retransmission.htm

The original interleaving and G.INP cannot be active at the same time.

I suspect the router is reporting the small amount of INP as interleaving.

Which is a bit misleading.

Regards

Richard

[#8]

Oo. Thanks for that info and possible answer to my issue! Something else for me to research!

This stuff is so complex!