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Can I keep my Plusnet email if I cancel my Plusnet account?

pring4177
Newbie
Posts: 7
Registered: ‎25-12-2016

Can I keep my Plusnet email if I cancel my Plusnet account?

With the new price rises in line rental recently announced, I have started to look at other providers. 

I have already stopped my landline telephone service to save money.

We now have Lightning fibre in our street so I can get FULL fibre to my home with speeds over double what I get from Plusnet. There are no other full fibre providers available. It would cost half what I pay Plusnet now. But they are only offering the full fibre NOT an email account. 

Can I keep my Plusnet email account?Huh

 

3 REPLIES 3
bmc
Hero
Posts: 3,889
Thanks: 1,378
Fixes: 60
Registered: ‎28-02-2017

Re: Can I keep my Plusnet email if I cancel my Plusnet account?

@pring4177 

No - you lose access the day you move.

 

Brian

jab1
Legend
Posts: 19,072
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Registered: ‎24-02-2012

Re: Can I keep my Plusnet email if I cancel my Plusnet account?

@pring4177 That option was withdrawn some time ago - if you cancel your PN account, you lose the email address once the transfer to another ISP completes.

John
Baldrick1
Moderator
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Registered: ‎30-06-2016

Re: Can I keep my Plusnet email if I cancel my Plusnet account?

@pring4177 

Be aware that if you use IMAP to access and keep your emails then ‘lose access’ is not just referring to loss of use of the email service going forward, all your previously sent and received emails will be deleted.

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