DLM reset request

[#1]

@jab1  I was just pointing out that the line is being restricted by banding despite Plusnet saying it isn't. If there is a line noise problem that needs to be looked at first.

[#2]

@RealAleMadrid Understood - but this has only just been confirmed - I’m just surprised nobody had thought to check.

[#3]

Initial line check has found no fault. I’ll have to wait now till tomorrow for the advisor call to take this further. Thanks everyone for assistance so far.

[#4]

The autobot doesn't pick all faults up, but if there is noise on the line, there is definitely a fault - don't let them tell you otherwise.

[#5]

Thanks @jab1. I’ll update tomorrow after the advisor call.

[#6]

Glad to say this seems to be fixed following the engineer visit this morning. Fault lay with the faceplate on the master socket. New pre-filtered faceplate fitted and line noise eliminated. Line reset and back to 44mb sync. Thanks to all for your advice.