Slow as treacle

[#1]

Dropped again around Midnight

[#2]

Dropped again 3.35PM

Connected : Down Stream : 36048Kbps / Up Stream : 12137Kbps 

Just awful

[#3]

 @superuser this is the log from our side http://visualradius.plus.net/visualradius/generated/image16767391865979.png so there is still a problem. I'm guessing we are going to have to get another engineer out.

[#4]

Thank you

I'll report in when I can. Just in case it's any use

[#5]

Let us know if/when you want me to sort one out for you.

[#6]

An engineer for Thursday or Friday would be ideal

Thank you

[#7]

Do you want morning or afternoon

[#8]

Either is fine

[#9]

I've got an appointment booked in for you tomorrow between 8AM & 1PM for an engineer to come and round investigate the fault further. I'm going to send a ticket to our faults team but you're more than welcome to come back here after if you do need anything  

[#10]

@willcutforth 

Can you post a capture of the log for the last 4 or 5 days?

[#11]

Hey there @superuser 

Here's the link to the log as for some reason it wouldn't let me add it correctly:

http://visualradius.plus.net/visualradius/generated/image16775776718166.png

[#12]

Yeah, that matches up with what I have seen, no drops