End of Contract - New Contract
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- End of Contract - New Contract
End of Contract - New Contract
24-07-2023 6:00 PM - edited 24-07-2023 6:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi
My contract expires on the 27th but what happens on the 28th? As it is, I am probably going to switch over to full fibre, so what "package" will I be on between the end of this contract and full fibre installation?
Thanks
Re: What happens to my broadband when my contract expires?
24-07-2023 6:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You will stay on your current (presumably FTTC) package, but at the full out-of-contract price - i.e. you will lose any discounts.
Re: What happens to my broadband when my contract expires?
24-07-2023 6:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Nothing about what you are getting now will change when the existing contract expires - so your "package" will remain as it is.
However your billing will change to the current prices at the "out-of-contract" rate for the services you are subscribed to.
Re: What happens to my broadband when my contract expires?
24-07-2023 6:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If you logon to the members centre you should see the exact out of contract price on the home page.
HTH
Re: End of Contract - New Contract
24-07-2023 6:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Is Full Fibre available from Openreach or from one of the alternative suppliers?
If OR, there's nothing to stop you upgrading now other than if your phone number is important to you. You'd need to look into VOIP first to have an idea of what to do when PN FF arrives.
Brian
Re: What happens to my broadband when my contract expires?
24-07-2023 8:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry where is the "members centre"?
Re: What happens to my broadband when my contract expires?
24-07-2023 8:08 PM - edited 24-07-2023 8:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Click the 'My Account' tab at the top of the forum, select 'Broadband, Phone & TV' then log in.
Re: What happens to my broadband when my contract expires?
24-07-2023 8:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: End of Contract - New Contract
25-07-2023 11:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You should have received an email last month informing you of your options, & how much the out of contract price would be.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- End of Contract - New Contract