Hub two box flashing orange

[#1]

Hello, I have tried all the recommended guidance available on the website to try to reconnect to broadband but the hub is still flashing orange and not connecting

[#2]

@Nichouse I understood you had succeeded in connecting yesterday  - is this a recurrence?

[#3]

This is the first time it's happened since we got the hub, which was about 2 months ago. Had some trouble setting it up but since it has been working fine

[#4]

Deleted

[#5]

Yes, there was no issue with it yesterday

[#6]

You are correct, @RealAleMadrid  - I misread the original post(s) date.

@Nichouse It sounds like you have lost connection somehow. This really needs Plusnet investigation, but unfortunately, it is a lonh weekend, and staff response is very thin at such times.

[#7]

Hi @Nichouse 

I can see you spoke with us on the phone and all is okay now.

Let us know if you have any further issues