Internet Still Down After Last Nights Outage
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Internet Still Down After Last Nights Outage
Internet Still Down After Last Nights Outage
14-09-2023 6:20 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've reset the router and nothing is working and I have work in a couple of hours... from home... on the internet.
Today is the day I leave Plusnet
Re: Internet Still Down After Last Nights Outage
14-09-2023 6:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My connection is still broken after the outage too. It's not down all the time, but it's dropping out and reconnecting every two or three minutes. I'm off to work too soon and I'll be away for four days. But my mother will still need to use the connection and she hasn't a clue when it comes to computers, the internet and technology in general.
I have a sneaking suspicion that this is going to still be going on when I get back.
Re: Internet Still Down After Last Nights Outage
14-09-2023 7:43 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Azagoth - dropping connection is unrelated to last nights outage, that was DNS issues - connections remained active. If your connection is dropping you need to raise a fault.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Internet Still Down After Last Nights Outage
14-09-2023 10:12 AM - edited 14-09-2023 10:12 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Try using DNS settings 8.8.8.8 and 8.8.4.4.
Network and Sharing, select Change adapter settings, click on Internet Protocol Version 4 (TCP/iPv4), Click on properties, Change to Use following DNS server, and enter the 2 sets of numbers in the 2 boxes.
Re: Internet Still Down After Last Nights Outage
14-09-2023 10:15 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Draddict what is the colour of your hub light?
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Internet Still Down After Last Nights Outage
14-09-2023 10:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hey there @Draddict I am sorry about the connection issues. Is it still having the issues now? If so, can you pop me over a DM with your username please?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Internet Still Down After Last Nights Outage