New user error message
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New user error message
28-05-2024 10:46 PM
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This morning all was well and working, I have returned home from work and despite the Blue light being present I'm just getting an error saying
'Access to the Internet is currently paused'
Can anyone advise further.
I need to urgently work from home!
Re: New user error message
29-05-2024 6:34 AM
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As you have successfully logged into Community, @Meganmillieisla , can we assume your error is corrected?
Re: New user error message
29-05-2024 6:42 AM
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Re: New user error message
29-05-2024 6:51 AM
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So, you are using data on your phone? Can you take a picture of the message you get on your desktop/laptop - must admit I don't recall ever seeing this message before?
Re: New user error message
29-05-2024 7:19 AM
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@Meganmillieisla you've not accidentally paused internet access via the router parental controls have you ?
See the guide here https://www.plus.net/help/broadband/router-user-guides/hub-two/
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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