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Plusnet Hub 2 ADSL no internet

jab1
The Full Monty
Posts: 20,465
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Registered: ‎24-02-2012

Re: Plusnet Hub 2 ADSL no internet


@bmc wrote:

 

 

As I understand things house sockets can be used for VOIP on FTTP with a bit of work. You disconnect the incoming copper cable from the Master Socket. Unless soemone says differently then this won't work if the MS is still needed for the incoming line.

 

Brian


The OP's MIL cannot get FTTP - her only option, if staying with PN, is SoGEA.

John
outcast
All Star
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Registered: ‎11-01-2025

Re: Plusnet Hub 2 ADSL no internet


@bmc wrote:

 

As I understand things house sockets can be used for VOIP on FTTP with a bit of work. You disconnect the incoming copper cable from the Master Socket. Unless soemone says differently then this won't work if the MS is still needed for the incoming line.

 

In the case of SOGEA still using the Master Socket for incoming VDSL -

  • mount a new phone extension socket and wall mounting box next to the existing Master Socket
  • disconnect the extension wiring from the back of the Master Socket faceplate
  • thread the loose extension cable end in to the new extension socket wall mounting box
  • connect the extension wires to the IDC receptacles on the back of the extension socket faceplate
  • refit both faceplates
  • use a patch cable with BT431A plugs on both ends, to connect the VoIP ATA phone output to the new extension socket
  • job done.
MisterW
Superuser
Superuser
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Registered: ‎30-07-2007

Re: Plusnet Hub 2 ADSL no internet

Unless soemone says differently then this won't work if the MS is still needed for the incoming line.

If you have an NTE5c & Mk4 faceplate , then its possible with some modifications to the faceplate https://support.aa.net.uk/VoIP_How_to:_Voice_reinjection

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

lahbrannan1
Plusnet Help Team
Plusnet Help Team
Posts: 42
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Fixes: 1
Registered: ‎18-11-2024

Re: Plusnet Hub 2 ADSL no internet

Hi @stockfast 

 

Are you still having connection issues? And if so, please can you private message us your account username so we can make arrangements for enhanced diagnostics to be implemented.

 

Thanks

 

Lee

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Lee Brannan
Plusnet Help Team