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Router replacement

nawaidalam
Newbie
Posts: 2
Registered: ‎05-10-2023

Router replacement

I have been with PN for 3 more years and recently moved house. They advised to use the same router in the new house. Unfortunately, the router is wet due to shifting and I don't want to use the this one.
Is there any way PN will provide the router replacement without any extra cost?
My new contract starts from today.
1 REPLY 1
jab1
Legend
Posts: 19,076
Thanks: 6,253
Fixes: 288
Registered: ‎24-02-2012

Re: Router replacement

You could ask them for a new one, but it would incur a £6.99 P&P charge.

John