Slower now

[#1]

My broadband always slow  has got slower  burrowbridge <Redacted> has it been interfered with

Moderator's note:
Personal information removed from a public forum (to an area that staff can see).

[#2]

...Need a lot more details!

ADSL? FTTC? FTTP? Do you have an operating landline phone? What are/were your BB stats?

[#3]

No idea though slow seems better now surely you have my details ??Not computer literate

[#4]

Yeah. I have "all your details" much as you have all my details.

You must at least, know what package you are on? Anyway, as it seems better now...

I, like most posters on here are simply customers of Plusnet, not Staff.

[#5 · Accepted solution]

Thank you very constructive

[#6]

Still  slow                        Unfortunately most think we are all computer and broadband literate

[#7]

Sorry to hear you're having issues with the speed of your connection @stathe 

I've tested your line and I can't see any issues remotely. Unfortunately, your line appears to be around 6.5 kilometres long so your current speeds are within expectations

There isn't much more we can do to give you faster speeds until Openreach roll out faster broadband in your area

[#8]

Thanks for testing