Wifi constantly dropping out multiple times a day
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Wifi constantly dropping out multiple times a day
11-07-2024 9:40 AM
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Re: Wifi constantly dropping out multiple times a day
11-07-2024 9:58 AM
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Have you reported a fault ? https://www.plus.net/help/report-a-problem/
You will need to give Plusnet a chance to fix any fault before possibly being able to leave without any penalty. In any case , if the fault is external , then its likely to affect any other supplier.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Wifi constantly dropping out multiple times a day
11-07-2024 11:38 AM
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Is it your WiFi that is dropping or your internet connection? There is a difference. PN are responsible for your internet connection but not your WiFi unless it's a router fault.
Brian
Re: Wifi constantly dropping out multiple times a day
11-07-2024 5:37 PM
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@Chlo12345 please can you confirm you have tried a wired connection at all? Do the lights change on the router at all when it drops?
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