Wrong line activated in house

[#1]

@Louismoodie wrote:
@Gandalf sounds like exactly that has happened.
Is there anyway to have the cable switched if it is still unused?
Or does my line need to drop below the minimum speed for any chance of an engineer visit?

I've just checked and there's no other stopped line showing in the supplier systems, apart from the line we've taken over. 

As your speeds are within the supplier estimates of between 63.03mbps to 80mbps, it's highly unlikely an engineer would carry out any work (including swap to a different pair) to improve the service I'm afraid. 

[#2]

@Gandalf Maybe should of started a new thread but it does relate to this one.

I actually had an engineer come out, and at first he found no fault, then after re-terminating some cables, and doing a 4 minute test, he found the line did start playing up.

Again, it was found that between pole and the end of street duct, there was something up.

He switched me to a spare pair of cables between the two points and things look to have become more stable.

My max attainable speed shot from just under 70mb, to now 96mb, however the line sync is still around the same.
And the interleave depth is extremely high.

Does my line need a DLM reset after the physical fix?

[#3]

Ah glad to see that and cheers for the update.

I don't think another DLM reset will help here as it looks like the engineer did that after completing the job.

Testing your line now isn't showing any issues either. I'll attach below a copy of the testing I've run:

GEA Test Detail
Circuit ID	NA	Service ID	[redacted BBEU]

Test Outcome	Pass
Test Outcome Code	GTC_FTTC_SERVICE_0000
Description	GEA service test completed and no fault found .
Main Fault Location	OK
Sync Status	In Sync
Downstream Speed	64.8 Mbps
Upstream Speed	20.0 Mbps
Appointment Required	N
Fault Report Advised	N
NTE Power Status	PowerOn
Voice Line Test Result	Pass
Radio Frequency Ingress	Not Detected
Repetitive Electrical Impulse Noise	Not Detected
Cross Talk	Not Detected
Estimated Line Length In Metres	463.2
Upstream Rate Assessment	Very Good
Downstream Rate Assessment	Reasonable
Interference Pattern	Regular Interference Observed Daily
Service Impact	No Impact Observed
Interference Duration Longest Occurrence	From00:00to10:45
Interference Location	Customer Premise
Interference Observed In Days	3
Home Wiring Problem	Not Detected
Downstream Policing Discard Rate	0.0
Customer Traffic Level	Upstream and Downstream traffic detected
Technology	VDSL
DP Type	External
Profile Name	0.128M-80M Downstream, Interleaving Low - 0.128M-20M Upstream, Error Protection Off
Time Stamp	2022-06-11T06:15:00

Parameters	MIN	MAX	AVG
Down Stream Line Rate	63.3 Mbps	67.4 Mbps	64.4 Mbps
Up Stream Line Rate	19.7 Mbps	20.0 Mbps	19.9 Mbps
Up Time	0.0 Sec	900.0 Sec	892.6 Sec
Retrains	0.0	3.0	0.0

Current and Last 15 Minute Bin Performance
Parameters	Last Traffic Count(Upto 15 mins)	Current Traffic Count(Upto 15 mins)
Start Time Stamp	2022-06-14T13:34:45.389+01:00	2022-06-14T13:49:45.389+01:00
Ingress Code Violation	0	0
Egress Code Violation	0	0
Errored Seconds	0	0
Severely Errored Seconds	0	0
Unavailable Seconds	28	0

[#4]

Thanks @Gandalf 

I'll try to leave the line alone to let DLM do it's thing.

I'm currently using an Asus router with built in vdsl modem, which uses the dreaded Mediatek chipset.

Hoping to get a HG612 tonight and then I can leave it to do it's thing.

Hoping interleave disappears and fastpath returns in time

Thanks again.

[#5]

Good plan!

Let me know how it goes.