site blocking
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site blocking
11-10-2024 3:07 PM
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Hi can anyone help blocking pornography sites keeps getting switched on despite turning it off in safeguarding area.
is this a new plusnet policy
Re: site blocking
11-10-2024 3:10 PM
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is this a new plusnet policy
I sincerely doubt it - have you got computer-literate youngsters?
Re: site blocking
11-10-2024 3:40 PM
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no just me in house
Re: site blocking
11-10-2024 3:45 PM
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Re: site blocking
11-10-2024 5:06 PM
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@jab1 wrote:
I sincerely doubt it - have you got computer-literate youngsters?
I started typing a reply to the OP @jab1 but then I re-read the post.
ICBW, but due to the lack of punctuation I initially thought the same as I think you did, i.e. that the OP wanted to block porn, but I then realised s/he might want to access porn sites and is enquiring why the blocking is happening.
Re: site blocking
11-10-2024 5:10 PM
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Re: site blocking
11-10-2024 6:30 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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Re: site blocking
11-10-2024 8:00 PM
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@Ianh64 Your opening post is very unclear, it suggests that could be using Plusnet safeguard, which you probably don't want or need. So try disabling that and see if you can access the sites you are having trouble with, however as @Townman has said there could be other higher level blocking going on.
Re: site blocking
11-10-2024 9:02 PM
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And before a few days ago was able. I have not changed any settings but when I look at safeguarding it is off however when I look at the blocked subjects list porn is blocked I switch that off go away and when I return it’s back on again
Re: site blocking
11-10-2024 10:07 PM - edited 11-10-2024 10:08 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: site blocking
11-10-2024 10:34 PM
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Idea re dns servers how do I find out
Re: site blocking
11-10-2024 10:44 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: site blocking
12-10-2024 8:46 AM
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Unless of course the Plusnet DNS servers are being over-ridden in the device settings. Maybe a third party block?.
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Re: site blocking
12-10-2024 9:30 AM
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thanks my dns is below cant work out how to change it and not sure i should
Primary DNS: | 212.159.6.9 | |
Secondary DNS: | 212.159.13.49 |
Re: site blocking
12-10-2024 12:33 PM
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They are the standard DNS servers, not the safeguarding DNS servers. Therefore as @Baldrick1 hinted, you must have some other safeguarding service on your device ... possibly AV software or other safe surfing technology ... OR what you are trying to look at has some higher 'authority' block.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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