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site blocking

Ianh64
Hooked
Posts: 7
Registered: 4 weeks ago

site blocking

Hi can anyone help blocking pornography sites keeps getting switched on despite turning it off in safeguarding area.

is this a new plusnet policy  

 

 

19 REPLIES 19
jab1
Legend
Posts: 18,895
Thanks: 6,191
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Registered: ‎24-02-2012

Re: site blocking

is this a new plusnet policy  

I sincerely doubt it - have you got computer-literate youngsters?

John
Ianh64
Hooked
Posts: 7
Registered: 4 weeks ago

Re: site blocking

no just me in house

jab1
Legend
Posts: 18,895
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Registered: ‎24-02-2012

Re: site blocking

OK. I seem to recall a couple of similar queries recently, and I thought the issue had been resolved.

@Townman  / @MisterW  - any clues?

John
RobPN
Seasoned Hero
Posts: 5,228
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Registered: ‎17-05-2013

Re: site blocking


@jab1 wrote:

 

I sincerely doubt it - have you got computer-literate youngsters?


I started typing a reply to the OP @jab1 but then I re-read the post.

ICBW, but due to the lack of punctuation I initially thought the same as I think you did, i.e. that the OP wanted to block porn, but I then realised s/he might want to access porn sites and is enquiring why the blocking is happening.

jab1
Legend
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Registered: ‎24-02-2012

Re: site blocking

Having re-read the OP, @RobPN , I see what you mean - clarification from @Ianh64  is needed.

John
Townman
Superuser
Superuser
Posts: 23,720
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Registered: ‎22-08-2007

Re: site blocking

There are two levels of blocking - user selected by setting parental / content control (somewhere in the user portal / member centre) and generic BT blocking to very unsavoury content.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

RealAleMadrid
Aspiring Hero
Posts: 2,818
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Registered: ‎07-07-2009

Re: site blocking

@Ianh64  Your opening post is very unclear, it suggests that could be using Plusnet safeguard, which you probably don't want or need. So try disabling that and see if you can access the sites you are having trouble with, however as @Townman has said there could be other higher level blocking going on.

Ianh64
Hooked
Posts: 7
Registered: 4 weeks ago

Re: site blocking

Aplogies poor grammar. I do want to watch porn.
And before a few days ago was able. I have not changed any settings but when I look at safeguarding it is off however when I look at the blocked subjects list porn is blocked I switch that off go away and when I return it’s back on again
Townman
Superuser
Superuser
Posts: 23,720
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Registered: ‎22-08-2007

Re: site blocking

Safeguarding is implemented by changing the DNS servers assigned to the router. If safeguarding is getting switched on again then you would have seen a change of DNS servers. What are the DNS servers your router is using?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Ianh64
Hooked
Posts: 7
Registered: 4 weeks ago

Re: site blocking

Absolutely no
Idea re dns servers how do I find out
Townman
Superuser
Superuser
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Registered: ‎22-08-2007

Re: site blocking

Look at the router administration page. The connection status will show the DNS servers assigned.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Baldrick1
Moderator
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Registered: ‎30-06-2016

Re: site blocking

@Townman 

Unless of course the Plusnet DNS servers are being over-ridden in the device settings. Maybe a third party block?.

 

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Ianh64
Hooked
Posts: 7
Registered: 4 weeks ago

Re: site blocking

thanks my dns is below cant work out how to change it and not sure i should 

 

Primary DNS: 212.159.6.9  
Secondary DNS: 212.159.13.49
Townman
Superuser
Superuser
Posts: 23,720
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Registered: ‎22-08-2007

Re: site blocking

@Ianh64 

They are the standard DNS servers, not the safeguarding DNS servers.  Therefore as @Baldrick1 hinted, you must have some other safeguarding service on your device ... possibly AV software or other safe surfing technology ... OR what you are trying to look at has some higher 'authority' block.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.