Business phone and broadband move to BT FTTP

[#1]

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@MisterW wrote:

Ah! in that case maybe a 'dangly' one would be better https://www.amazon.co.uk/Telephone-Socket-Adapter-Splitter-Doubler/dp/B076KDTPJ4

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Yes, that would be ideal. However, the next snag is that if you want to connect that into a standard phone outlet you need a lead with male phone plugs on both ends. I ended up chopping the female socket off an old extension lead and hard wiring it in to the back of the fixed extension wiring socket. 
On reflection, a better solution would  be to just plug the bodged cable described above directly into the hub and leave the phone plugged into the original outlet, eliminating the need for an adapter.

[#2]

HI Baldrick,

By all means butt in.

I thought the Business Hub 2 would connect to the ONT via a fibre cable, rather than a network cable.

If this is the case that the BT ONT point is nothing more than a network cable point connection then we are all good and the new BT Hub can go in the office.

That makes things a bit easier

[#3]

Think of the ONT as a 'fibre modem'. It provides an ethernet port just like the old BT FTTC modem. It's wall mounted and physically similar in size to a BT master socket , although not as deep.

[#4]

Fantastic, so the FTTP ONT is essentially the same as the old BT VDSL modem so straight swap and plug my office phone in to the BT hub 2 router in the office

I think all the confusion for me has occurred because I also have a Hey Broadband 1Gb FTTP connection, and this connection to their modem/router is via a fibre patch cable rather than ethernet.

Thank you all, been an interesting learning experience.

Shame BT couldn't tell me that yesterday when I called, they were adamant the BT Hub had to be sited next to the ONT connection point

[#5]

they were adamant the BT Hub had to be sited next to the ONT connection point

Absolute rubbish! Can be up to 100m away using cat5e or better cable will handle up to 1Gb.

[#6]

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@dlongltd wrote:

Shame BT couldn't tell me that yesterday when I called, they were adamant the BT Hub had to be sited next to the ONT connection point

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With the BT supplied ethernet cable it would indeed need to be adjacent, but that does not mean that a much longer ethernet cable of the right quality cannot be used.

[#7]

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@dlongltd wrote:

Fantastic, so the FTTP ONT is essentially the same as the old BT VDSL modem so straight swap and plug my office phone in to the BT hub 2 router in the office

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Correct but don’t forget that you need to do something about your phone extensions back to the house. I have been scratching my head and suggest the following.

1. At the Office end.

Get a 1 to 2 adapter as suggested by @MisterW  above and a 1 to 2 BT male to male cable such as this. https://www.amazon.co.uk/MainCore-Cable-Telephone-Office-Available/dp/B07C7YZMFW/ref=sr_1_7_sspa?cri... 

Use these to plug together your hub, office phone and the phone extension socket.

2. At the BT Master socket.

You need to remove the extension wiring from the PSTN incomer. Unless the wiring is ancient or has been bodged the extensions will all be connected to the faceplate. If so all that you need to do temporarily is to remove the faceplate and leave it dangling. 
You can then test it all out and check that it’s all working. Ring your number and check that all extensions work in case you are exceeding the hub’s REN capability.

If you are happy then a bodge that I would do is simply cut off the plug part of the faceplate to disconnect the PSTN connection and replace the faceplate. If you ever want to revert then a new faceplate is readily available. 

Edit, a further thought.

If the master socket is the latest type with a clip on faceplate then the extension wiring should be connected to the back box. Simply removing the front panel will isolate this from the PSTN. In terms of replacing the front the same bodge will work.

All this of course assumes that extensions have been correctly connected at the master socket.