Gateway Checker Update
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- Re: Gateway Checker Update
Re: Gateway Checker Update
18-10-2015 5:34 PM
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xe-1-2-1.mpr1.lhr18.uk.zip.zayo.com (64.125.29.217) 2.835 ms
xe-5-0-0.mpr1.lhr1.uk.zip.zayo.com (64.125.29.114) 2.817 ms
*
213.137.183.97 (213.137.183.97) 3.291 ms
core4-te0-8-0-1.faraday.ukcore.bt.net (62.6.201.196) 3.568 ms
acc2-10GigE-0-1-0-1.l-far.21cn-ipp.bt.net (109.159.249.146) 2.989 ms
195.99.126.99 (195.99.126.99) 2.974 ms
ae1.ptw-cr02.plus.net (195.166.129.2) 3.958 ms
ae2.ptw-cr01.plus.net (195.166.129.4) 3.944 ms
link3-central10.pcl-gw01.plus.net (84.93.249.196) 4.258 ms
Re: Gateway Checker Update
18-10-2015 7:14 PM
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Quote from: goatty2 just gone onto thinkbroadband to do speed test and it says am on BT when it normally says on plusnet
and
Quote from: goatty2 just been on speedtest.net and that says i am on BT
and
Quote from: goatty2 just been on http://whois.domaintools.com/ and it says i am on plusnet
With goatty2's cooperation ( thanks
![Smiley Smiley](/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif)
These IPs were previously UK based so country-specific sites such as iPlayer should not be affected by the change.
David
Re: Gateway Checker Update
18-10-2015 7:20 PM
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Quote from: goatty2 link3-central10.pcl-gw01.plus.net (84.93.249.196) 4.258 ms
Thanks. That IP is on the list for DNS correction.
David
Re: Gateway Checker Update
19-10-2015 10:22 AM
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Quote from: spraxyt With goatty2's cooperation ( thanks ) I have established the affected IP is within a range reassigned from BT. IP registration details appear to have been updated but it seems TBB and speedtest.net have still to catch up.
Might be worth starting a new thread on this. I can probably get it fixed fairly speedily.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Gateway Checker Update
19-10-2015 10:33 AM
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Quote from: Bob pcl-bng02 I believe. I've notified the relevant parties.
Why is this still not fixed?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Gateway Checker Update
19-10-2015 12:09 PM
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Of course, there's a wider question around why these always seem to slip through the gap, but we'll leave that for another day
![Wink Wink](/html/@0FA1396AC0773F33E2DC472BB4F75D3C/images/emoticons/wink.gif)
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Gateway Checker Update
19-10-2015 2:09 PM
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ae-1.r00.londen10.uk.bb.gin.ntt.net (129.250.3.31) 4.835 ms
82.112.101.74 (82.112.101.74) 2.825 ms
166-49-211-249.eu.bt.net (166.49.211.249) 2.794 ms
core4-BE3.faraday.ukcore.bt.net (213.121.193.174) 4.787 ms
acc1-te0-0-0-10.l-far.21cn-ipp.bt.net (109.159.249.56) 4.782 ms
peer2-ae-1.redbus.ukcore.bt.net (195.99.126.97) 4.742 ms
ae1.ptw-cr01.plus.net (195.166.129.0) 4.756 ms
link11-central10.pcl-gw01.plus.net (84.93.249.212) 4.739 ms
Re: Gateway Checker Update
19-10-2015 2:24 PM
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David
Re: Gateway Checker Update
19-10-2015 2:59 PM
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see attachment.
Re: Gateway Checker Update
19-10-2015 3:01 PM
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Re: Gateway Checker Update
19-10-2015 3:13 PM
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Re: Gateway Checker Update
19-10-2015 3:18 PM
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pcl-ag07 [84.93.249.209]
Re: Gateway Checker Update
19-10-2015 3:25 PM
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Outbound trace to the customer for the above. The inbound IP to the customer is also wrong:
Tracing route to [REDACTED].dyn.plus.net [REDACTED]
over a maximum of 30 hops:
1 33 ms 23 ms 27 ms 10.200.200.200
2 24 ms 23 ms 24 ms 84-93-224-141.plus.net [84.93.224.141]
3 25 ms 24 ms 24 ms 84-93-224-132.plus.net [84.93.224.132]
4 40 ms 24 ms 27 ms 84-93-224-133.plus.net [84.93.224.133]
5 27 ms 25 ms 24 ms 84-93-224-26.plus.net [84.93.224.26]
6 32 ms 32 ms 32 ms gi1-22.pcl-gw01.plus.net [84.93.224.49]
7 90 ms 31 ms 38 ms ae3.pcl-cr01.plus.net [195.166.129.40]
8 31 ms 32 ms 45 ms ae2.pcl-cr02.plus.net [195.166.129.7]
9 30 ms 31 ms 33 ms ae1.ptw-cr02.plus.net [195.166.129.2]
10 32 ms 34 ms 33 ms link11-central10.pcl-gw01.plus.net [84.93.249.212]
11 48 ms 45 ms 48 ms [REDACTED].dyn.plus.net [REDACTED]
Trace complete.
84.93.249.212 is PTN-BNG01 I believe.
Edit: Which means 84.93.249.209 is wrong too. That's a core router and not a gateway looking at the traceroute.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Gateway Checker Update
19-10-2015 3:33 PM
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Re: Gateway Checker Update
19-10-2015 3:39 PM
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Quote Sorry, the tool failed to identify your gateway; this does not mean that anything is wrong with your connection.
Posting the following information as a reply to the Gateway Checker Update topic in the Community Announcements forum will help us to diagnose the problem.
xe-1-2-1.mpr1.lhr18.uk.zip.zayo.com (64.125.29.217) 5.067 ms
xe-5-0-0.mpr1.lhr1.uk.zip.zayo.com (64.125.29.114) 3.995 ms
*
213.137.183.97 (213.137.183.97) 4.426 ms
core4-te0-18-0-1.faraday.ukcore.bt.net (62.6.201.198) 4.980 ms
peer1-xe-11-1-0.faraday.ukcore.bt.net (213.121.193.181) 3.511 ms
195.99.126.183 (195.99.126.183) 7.364 ms
link11-central10.pcl-gw01.plus.net (84.93.249.212) 4.116 ms
Tracing route to bbc.co.uk [212.58.244.20] over a maximum of 30 hops:
1 <1 ms 1 ms 1 ms home.gateway.home.gateway [192.168.1.254]
2 13 ms 13 ms 13 ms 195.166.130.221
3 14 ms 18 ms 13 ms link10-central10.pcl-gw02.plus.net [84.93.249.210]
4 13 ms 13 ms 13 ms ae2.ptw-cr01.plus.net [195.166.129.4]
5 13 ms 13 ms 13 ms kingston-gw.thdo.bbc.co.uk [212.58.239.6]
6
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