Gateway Checker Update
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- Re: Gateway Checker Update
Re: Gateway Checker Update
18-10-2015 5:34 PM
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xe-1-2-1.mpr1.lhr18.uk.zip.zayo.com (64.125.29.217) 2.835 ms
xe-5-0-0.mpr1.lhr1.uk.zip.zayo.com (64.125.29.114) 2.817 ms
*
213.137.183.97 (213.137.183.97) 3.291 ms
core4-te0-8-0-1.faraday.ukcore.bt.net (62.6.201.196) 3.568 ms
acc2-10GigE-0-1-0-1.l-far.21cn-ipp.bt.net (109.159.249.146) 2.989 ms
195.99.126.99 (195.99.126.99) 2.974 ms
ae1.ptw-cr02.plus.net (195.166.129.2) 3.958 ms
ae2.ptw-cr01.plus.net (195.166.129.4) 3.944 ms
link3-central10.pcl-gw01.plus.net (84.93.249.196) 4.258 ms
Re: Gateway Checker Update
18-10-2015 7:14 PM
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Quote from: goatty2 just gone onto thinkbroadband to do speed test and it says am on BT when it normally says on plusnet
and
Quote from: goatty2 just been on speedtest.net and that says i am on BT
and
Quote from: goatty2 just been on http://whois.domaintools.com/ and it says i am on plusnet
With goatty2's cooperation ( thanks ) I have established the affected IP is within a range reassigned from BT. IP registration details appear to have been updated but it seems TBB and speedtest.net have still to catch up.
These IPs were previously UK based so country-specific sites such as iPlayer should not be affected by the change.
David
Re: Gateway Checker Update
18-10-2015 7:20 PM
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Quote from: goatty2 link3-central10.pcl-gw01.plus.net (84.93.249.196) 4.258 ms
Thanks. That IP is on the list for DNS correction.
David
Re: Gateway Checker Update
19-10-2015 10:22 AM
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Quote from: spraxyt With goatty2's cooperation ( thanks ) I have established the affected IP is within a range reassigned from BT. IP registration details appear to have been updated but it seems TBB and speedtest.net have still to catch up.
Might be worth starting a new thread on this. I can probably get it fixed fairly speedily.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Gateway Checker Update
19-10-2015 10:33 AM
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Quote from: Bob pcl-bng02 I believe. I've notified the relevant parties.
Why is this still not fixed?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Gateway Checker Update
19-10-2015 12:09 PM
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Of course, there's a wider question around why these always seem to slip through the gap, but we'll leave that for another day
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Gateway Checker Update
19-10-2015 2:09 PM
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ae-1.r00.londen10.uk.bb.gin.ntt.net (129.250.3.31) 4.835 ms
82.112.101.74 (82.112.101.74) 2.825 ms
166-49-211-249.eu.bt.net (166.49.211.249) 2.794 ms
core4-BE3.faraday.ukcore.bt.net (213.121.193.174) 4.787 ms
acc1-te0-0-0-10.l-far.21cn-ipp.bt.net (109.159.249.56) 4.782 ms
peer2-ae-1.redbus.ukcore.bt.net (195.99.126.97) 4.742 ms
ae1.ptw-cr01.plus.net (195.166.129.0) 4.756 ms
link11-central10.pcl-gw01.plus.net (84.93.249.212) 4.739 ms
Re: Gateway Checker Update
19-10-2015 2:24 PM
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David
Re: Gateway Checker Update
19-10-2015 2:59 PM
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see attachment.
Re: Gateway Checker Update
19-10-2015 3:01 PM
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Re: Gateway Checker Update
19-10-2015 3:13 PM
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Re: Gateway Checker Update
19-10-2015 3:18 PM
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pcl-ag07 [84.93.249.209]
Re: Gateway Checker Update
19-10-2015 3:25 PM
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Outbound trace to the customer for the above. The inbound IP to the customer is also wrong:
Tracing route to [REDACTED].dyn.plus.net [REDACTED]
over a maximum of 30 hops:
1 33 ms 23 ms 27 ms 10.200.200.200
2 24 ms 23 ms 24 ms 84-93-224-141.plus.net [84.93.224.141]
3 25 ms 24 ms 24 ms 84-93-224-132.plus.net [84.93.224.132]
4 40 ms 24 ms 27 ms 84-93-224-133.plus.net [84.93.224.133]
5 27 ms 25 ms 24 ms 84-93-224-26.plus.net [84.93.224.26]
6 32 ms 32 ms 32 ms gi1-22.pcl-gw01.plus.net [84.93.224.49]
7 90 ms 31 ms 38 ms ae3.pcl-cr01.plus.net [195.166.129.40]
8 31 ms 32 ms 45 ms ae2.pcl-cr02.plus.net [195.166.129.7]
9 30 ms 31 ms 33 ms ae1.ptw-cr02.plus.net [195.166.129.2]
10 32 ms 34 ms 33 ms link11-central10.pcl-gw01.plus.net [84.93.249.212]
11 48 ms 45 ms 48 ms [REDACTED].dyn.plus.net [REDACTED]
Trace complete.
84.93.249.212 is PTN-BNG01 I believe.
Edit: Which means 84.93.249.209 is wrong too. That's a core router and not a gateway looking at the traceroute.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Gateway Checker Update
19-10-2015 3:33 PM
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Re: Gateway Checker Update
19-10-2015 3:39 PM
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Quote Sorry, the tool failed to identify your gateway; this does not mean that anything is wrong with your connection.
Posting the following information as a reply to the Gateway Checker Update topic in the Community Announcements forum will help us to diagnose the problem.
xe-1-2-1.mpr1.lhr18.uk.zip.zayo.com (64.125.29.217) 5.067 ms
xe-5-0-0.mpr1.lhr1.uk.zip.zayo.com (64.125.29.114) 3.995 ms
*
213.137.183.97 (213.137.183.97) 4.426 ms
core4-te0-18-0-1.faraday.ukcore.bt.net (62.6.201.198) 4.980 ms
peer1-xe-11-1-0.faraday.ukcore.bt.net (213.121.193.181) 3.511 ms
195.99.126.183 (195.99.126.183) 7.364 ms
link11-central10.pcl-gw01.plus.net (84.93.249.212) 4.116 ms
Tracing route to bbc.co.uk [212.58.244.20] over a maximum of 30 hops:
1 <1 ms 1 ms 1 ms home.gateway.home.gateway [192.168.1.254]
2 13 ms 13 ms 13 ms 195.166.130.221
3 14 ms 18 ms 13 ms link10-central10.pcl-gw02.plus.net [84.93.249.210]
4 13 ms 13 ms 13 ms ae2.ptw-cr01.plus.net [195.166.129.4]
5 13 ms 13 ms 13 ms kingston-gw.thdo.bbc.co.uk [212.58.239.6]
6
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