Get your names in quick - YouView Trials
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Re: Get your names in quick - YouView Trials
21-12-2013 5:41 PM
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The questionnaires are so that we can get a good handle on your set ups, and then choose the set ups which we are prepared to support through the trial, and learn what we need from them. Part of the trial is absolutely around testing the ability for our platform to handle the multicast. There is network integration elements which we need to test and make sure work properly. This means being on fibre is key.
Ex-Broadband Service Manager
Re: Get your names in quick - YouView Trials
21-12-2013 9:58 PM
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Quote from: Kelly
The questionnaires are so that we can get a good handle on your set ups, and then choose the set ups which we are prepared to support through the trial, and learn what we need from them. Part of the trial is absolutely around testing the ability for our platform to handle the multicast. There is network integration elements which we need to test and make sure work properly. This means being on fibre is key.
So my thoughts where right you have to meet curtain criteria on a first come first served bases, not who just applies first. This makes sense from what Kelly says above as the testing has to be on a technical bases otherwise it would be a pointless exercise for Plusnet.
The email sent out was a tad misleading in the last paragraph.
"The trial is on a first come, first served basis so hurry if you want to take part. We'll keep you updated on our exciting TV plans as they happen".
lets hope all who applied and have posted here meets the relevant criteria.
Bjn
Re: Get your names in quick - YouView Trials
21-12-2013 10:19 PM
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Re: Get your names in quick - YouView Trials
21-12-2013 11:42 PM
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Quote from: Kelly Oh, Jeremy, why are you persistently so awkward
The questionnaires are so that we can get a good handle on your set ups, and then choose the set ups which we are prepared to support through the trial, and learn what we need from them. Part of the trial is absolutely around testing the ability for our platform to handle the multicast. There is network integration elements which we need to test and make sure work properly. This means being on fibre is key.
Why not just ask BT?
They have experience of using these boxes on fibre.
They are also suffering from many customer complaints on the subject...
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Get your names in quick - YouView Trials
22-12-2013 3:01 PM
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Ex-Broadband Service Manager
Re: Get your names in quick - YouView Trials
22-12-2013 3:03 PM
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Quote from: Bjn The email sent out was a tad misleading in the last paragraph.
"The trial is on a first come, first served basis so hurry if you want to take part. We'll keep you updated on our exciting TV plans as they happen".
lets hope all who applied and have posted here meets the relevant criteria.
Yeah, we expect the majority of people who applied to meet the criteria. Fill it in anyway.
Ex-Broadband Service Manager
Re: Get your names in quick - YouView Trials
22-12-2013 6:57 PM
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Quote from: Kelly We have a different network, different systems and infrastructure. We'd may as well as Talktalk!
don't ever joke about that. ever.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Get your names in quick - YouView Trials
22-12-2013 9:18 PM
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Re: Get your names in quick - YouView Trials
22-12-2013 10:12 PM
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Let's all wait and see how Plusnet's take on TV service turns out, then we can comment.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Get your names in quick - YouView Trials
23-12-2013 12:32 AM
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http://www.youview.com/
Keep your receipt and remember SOGA.
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Get your names in quick - YouView Trials
23-12-2013 6:15 AM
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Quote from: Bjn got an email yesterday and signed up about 2am this morning when I got home and checked emails.
Quote Please note the trials ticket pools are not directly monitored by the Customer Support Centre
staff and that it may take up to 7 to 14 days for your ticket to be acknowledged.
I did the application survey on the 20th, and haven't heard anything back yet. Are the answers collated from the application
survey put into these ticket pools, and I assume the PN staff in charge of the YouView trials pick and choose from that ?
Re: Get your names in quick - YouView Trials
23-12-2013 6:53 AM
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Re: Get your names in quick - YouView Trials
23-12-2013 7:44 AM
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Bjn
Re: Get your names in quick - YouView Trials
23-12-2013 7:48 AM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Get your names in quick - YouView Trials
23-12-2013 7:55 AM
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