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Peak time latency spikes

austinsom
Grafter
Posts: 164
Thanks: 3
Registered: ‎12-02-2013

Re: Peak time latency spikes

Just thought I'd post a TBB graph of last night up until this morning.  There is a strange spike just before 8am (green spike) which did disappear fairly quickly, but a bit of a concern to see such a strange spike, and generally high latency at that time of the morning!
Gateway is pcl-ag06
tonycollinet
Grafter
Posts: 1,140
Thanks: 5
Registered: ‎14-08-2007

Re: Peak time latency spikes

OK Guys - this sort of thing does not bode well for my proposed migrate back in. Gateway hopping was somthing I had to do 3+ years ago - I'd have thought that setup would be eliminated by now.

Definately going to wait at least until this round of problems is fixed.
How often is this sort of thing happening these days - I've just had nearly 3 years completely trouble free with BE.
apjashley1
Grafter
Posts: 307
Registered: ‎31-07-2012

Re: Peak time latency spikes

Tony - you can't be looking forward to migrating to Sky then!
bobpullen
Community Gaffer
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Registered: ‎04-04-2007

Re: Peak time latency spikes

Quote from: austinsom
Just thought I'd post a TBB graph of last night up until this morning.  There is a strange spike just before 8am (green spike) which did disappear fairly quickly, but a bit of a concern to see such a strange spike, and generally high latency at that time of the morning!
Gateway is pcl-ag06


You lost connection around 7.00pm, unless that was an intentional gateway hop?
Session Started	Session Ended	Session Duration
20:46 04/Mar/2013 N/A   17:11:48 (on going)
19:00 04/Mar/2013 20:46 04/Mar/2013   1:45:11
13:36 04/Mar/2013 18:59 04/Mar/2013   5:22:53

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Razer
Grafter
Posts: 1,398
Thanks: 8
Registered: ‎17-11-2012

Re: Peak time latency spikes

Quote from: tonycollinet
How often is this sort of thing happening these days - I've just had nearly 3 years completely trouble free with BE.

This is why I miss BE so much. Best BB I've ever had.
So, how often? It's every night, pretty much. It's been going on for a while. I know I've been hopping since mid January. It's a long thread, so I wouldn't expect you to read it all, but you can glean from it just how often it is for others.
Anotherone
Champion
Posts: 19,107
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Registered: ‎31-08-2007

Re: Peak time latency spikes

@Bob
Re: austinsom. It was loss of sync about half 6 mentioned in http://community.plus.net/forum/index.php/topic,111958.msg967015.html#msg967015
Scribe
Grafter
Posts: 55
Thanks: 1
Registered: ‎05-02-2011

Re: Peak time latency spikes

Thanks for the feedback guys. It would seem from what you say, that it's probably the Met Office mucking about with their site, rather than PN/BT - which is good news since I've had no problems in over two years. Smiley
I've just tried Explorer again, and strangely it's at least loading now, whereas this morning it just froze. Seems to be about the same as Firefox, although Opera is really struggling still - I know it isn't one of their 'supported' browsers, but it's been fine up to now.
Looks like I might have to use Explorer for a while until they sort it out - aaaaaargh!!
tonycollinet
Grafter
Posts: 1,140
Thanks: 5
Registered: ‎14-08-2007

Re: Peak time latency spikes

Quote from: apjashley1
Tony - you can't be looking forward to migrating to Sky then!

Well, quite - which is why there will be a migration - probably to plusnet, but I need to be certain that I'm not coming back to a bag of spanners.
Quote from: Razer
Quote from: tonycollinet
How often is this sort of thing happening these days - I've just had nearly 3 years completely trouble free with BE.

This is why I miss BE so much. Best BB I've ever had.
So, how often? It's every night, pretty much. It's been going on for a while. I know I've been hopping since mid January. It's a long thread, so I wouldn't expect you to read it all, but you can glean from it just how often it is for others.


I realise the current problem is ongoing and continuous. I meant more to ask - how often is this *sort* of issue happening. IE, how many times over the last three years has there been something similar going on? From recollection, I'd guess it was about once or twice a year when I was with plusnet, although being an old git, that could be a completely fabricated memory.
bobpullen
Community Gaffer
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Re: Peak time latency spikes

**FOR THOSE WHO HAVE PROBLEMS TONIGHT (5th March)**
Please see the thread I've just started in the Broadband & Routers forums here. We could do with your help Wink

Bob Pullen
Plusnet Product Team
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ITWorks
Superuser
Superuser
Posts: 2,116
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Registered: ‎05-11-2008

Re: Peak time latency spikes

So far so good for me tonight Smiley
ptw-ag03

Regards
Mike

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

bobpullen
Community Gaffer
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Registered: ‎04-04-2007

Re: Peak time latency spikes

Don't suppose you fancy trying to find a bad gateway do you Mike? Wink

Bob Pullen
Plusnet Product Team
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leader
Grafter
Posts: 261
Registered: ‎02-02-2013

Re: Peak time latency spikes

Fine on ptw-ag03
Might be quieter tonight with the big game on the telly ?
ping/trace bbc -google uk
http://www.beusergroup.co.uk/pastebin/?q=5136563c57811
flaminmoses
Grafter
Posts: 270
Registered: ‎09-02-2012

Re: Peak time latency spikes


was fluctuating between this and 40.
normally its 8 or 9 ms with 0 or 1 jitter
pcl-ag05
bobpullen
Community Gaffer
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Registered: ‎04-04-2007

Re: Peak time latency spikes

Whilst the speed/pingtest results help. Interested to know what visible problems (if any) people experience this evening i.e. what affect is it actually having on your Internet activities. Would also appreciate anyone who's able to provide the necessary information posting on the new thread I set up here.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

jamesanstee
Aspiring Pro
Posts: 558
Thanks: 27
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Registered: ‎20-04-2012

Re: Peak time latency spikes

Im not noticing any problems this evening the last 4 nights have been a stable connection though iv'e not changed gateways since friday night but will update should things change though hope they don't .