Peak time latency spikes

[#1]

Quote from: austinsom

Seems like ptn-ag03 is causing a few of us problems this evening

Quote from: bifkinuk

Just disconnected and re-connected a couple times but seem to be stuck on ptn-ag03

Can you both remain on that gateway while we look into this. I'll post back shortly when we've done a few things.

[#2]

@bifkinuk
Is there any improvement on your connection now?

[#3]

Here thinking my connection was good today.   ERRRR Nope
You are currently connected to gateway ptn-ag02.
This is located in Telehouse North.


and I been watching tv for 1.5 hrs on tv and no one on the internet that not right on the graph
What made me laugh A+ erghhhh

[#4]

I'm afraid I couldn't wait on that gateway, but if it helps, I'm getting the same issues on all gateways I have been on so far this evening - unusable as the speed is not constant it hits peaks and troughs, with the peak being right at the end of the test - there is no steady throughput at all.

[#5]

Thanks for looking at my ticket...
Are you guys getting anywhere with nailing this problem, or still gathering data?  Honestly now?

[#6]

Quote from: purleigh

I'm not sure what that proves ?

There had been some doubt expressed about whether the increased latency was definitely caused inside PN's network or might be caused partly or in full by congestion in BTW's network (BT Infinity customers are apparently suffering similar issues). Your traceroute seems to clearly show it's not in BTW's backhaul. You can get all the way to the far side of PN's network (ae1.ptw-cr02.plus.net) in a very consistent 32ms, which isn't that much more than your normal ping results from Speedtest (I know, different protocol, different type of router responding, but conclusion still valid, I think).

Quote from: AndyH

@ Bright iMac is connected via WiFi until I redo the Cat6 terminations at the patch panel.

Don't worry - purleigh gave me the answer I was looking for!

[#7]

There's been something odd going on with my connection today, but after a bit of gateway hopping I'm currently on ptn-ag03.



According to my calculations I should be able to get a faster download, but I'm still waiting for my Plusnet profile to update from last night after my sync rate increase.

[#8]

20CN  on  'pcl-ag02'
Latency not rising further, but speed still falling -

[#9]

20CN pcl-ag04 - I know that you are aware of problems with it -
Array
(
   [0] =>  1  84.92.0.73 (84.92.0.73)  0.389 ms
   [1] =>  2  po3.3659.peh-cr02.plus.net (84.93.232.38)  0.412 ms
   [2] =>  3  84-93-232-60 (84.93.232.60)  7.315 ms
   [3] =>  4  ae3.ptw-cr01.plus.net (195.166.129.32)  59.061 ms
   [4] =>  5  ae1.pcl-cr01.plus.net (195.166.129.1)  7.715 ms
   [5] =>  6  55.core.plus.net (212.159.1.55)  7.853 ms
   [6] =>  7  link4-central10.pcl-ag04.plus.net (84.93.249.103)  324.656 ms
   [7] =>  8  *
   [8] =>  9  *
   [9] => 10  *
   [10] => 11  *
)
BT speedtester and speedtest.net are giving me typically normal results.
I don't normally stream at this time of day, but this is poor BBC1 & BBC2 live, bit rate is constantly up and down, & occasional pixelation but no buffering.
iPlayer Diagnostics attached, one of the worst I've seen

[#10]

Quote from: chrispurvey

@bifkinuk Is there any improvement on your connection now?

Nope

EDIT: Also attached an iPlayer diagnostic page screenshot

[#11]

Now going to attempt going back to XBL, although given the issues I have been having across all gateways this evening (No steady throughout, just high peaks) I suspect it will be a disaster.

[#12]

You are currently connected to gateway pcl-ag01.
This is located in City Lifeline House.
Speed starting to drop since 9pm but not as much as normal,
Ping high and ping test normally 27 and grade A but grade B just now
video streaming OK
web pages opening OK
Seems to behaving better tonight but still not what I was getting before the problems started. Problems started soon after I moved to Fibre Unlimited from Fibre Plus

[#13]

BT Wholesale speed test results at 21-18
Current gateway still connected to pcl-ag02


1. Best Effort Test:  -provides background information.
Download Speed
9.1 Mbps

0 Mbps 67.49 Mbps
Max Achievable Speed
Download speedachieved during the test was - 9.1 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-67.49 Mbps .
Additional Information:
IP Profile for your line is - 67.49 Mbps
2. Upstream Test:  -provides background information.
Upload Speed
6.1 Mbps

0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 6.1Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps

[#14]

My latest tests:


BT Wholesale:
Download Speed (Mbps): 23.32
Upload Speed (Mbps): 13.52
Ping Latency (ms) 42.88

iPlayer:
Download Speed 9385 kbps
Streaming Speed (1) 3221 kbps
Streaming Speed (2) 5172 kbps
Streaming Speed (3) 4147 kbps

[#15]

Posted my results above and it POOR and aint getting any help now I am online
How long all this going to last it becoming a joke now at evening using the net I been off work this week so being able to use the net in the day been good.  When I go back next week OH SHIT wont be looking forward to slow snail net at my return home from work