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Peak time latency spikes

englishrick
Grafter
Posts: 463
Registered: ‎14-02-2013

Re: Peak time latency spikes

BTW speed tester gives me same results!!So that rules that one out!!!
Bright
Grafter
Posts: 363
Registered: ‎02-02-2013

Re: Peak time latency spikes

@englishrick
Clearly something is wrong, although it does look as if your problems might be caused by something different from what is causing the peak-time slow down others are experiencing. Or perhaps something else as well as the more general slow-down issue.
Could I just check whether your speed tests are run over wifi or ethernet? I have a recollection from when this started that you are using wifi, but that may be wrong...
Anonymous
Not applicable

Re: Peak time latency spikes

20CN  on  'ptw-ag01'
First result for a new week !
englishrick
Grafter
Posts: 463
Registered: ‎14-02-2013

Re: Peak time latency spikes

@Bright.... I am using Ethernet mate
AndyH
Grafter
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: Peak time latency spikes

Do you live near Willaston? There was another user experiencing slow downs on the Broadband and Routers forum....would be interesting to see if he's still getting problems
englishrick
Grafter
Posts: 463
Registered: ‎14-02-2013

Re: Peak time latency spikes

@AndyH.. Willaston is about 10 miles away.. There was another user from the other end if my village having problems Matt something his name was
gary42
Grafter
Posts: 94
Registered: ‎09-07-2012

Re: Peak time latency spikes

I'm seeing some loss of speed at peak, maybe a few Mbits, but the main symptom I see is large variation in latency spikes when the connection is being used at different times of the day.
The image below shows some usenet downloads running (Circled). The one running at 00.30 was actually running at a higher speed.
The activity around 07.30 this morning was youtube streaming running at line speed.
Generally it doesn't affect us too much however I thought it was an interesting comparison. Not something I have seen with my previous ISP's.
I have two lines and both exhibit the same behavior. Currently on pcl-ag01 and 06. ADSL2+, unlimited product.
rja
Grafter
Posts: 55
Registered: ‎28-01-2013

Re: Peak time latency spikes

Some variable results for me over the weekend. These are all on ptn-ag01
Friday:
22:00 48.87
20:00 51.14
18:00 51.67
14:00 51.86
08:00 51.39
02:00 50.29
Saturday:
22:00 51.38
20:00 51.15
18:00 51.14
14:00 52.17
08:00 51.85
02:00 51.60
So, pretty stable there. But then Sunday:
22:00 37.13
20:00 42.61
18:00 51.49
14:00 51.65
08:00 51.69
02:00 51.70
So, not great from 20:00 onwards. Sunday's ping graph is rathr different to Friday and Saturday's also. In all cases there was pretty much nothing happening on the line during these periods.
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,926
Thanks: 5,012
Fixes: 317
Registered: ‎04-04-2007

Re: Peak time latency spikes

Quote from: Bjn
Ok my line stats from SamKnows white box on three gateways over last week

I'd be interested in seeing some more screen grabs from the SamKnows testing if you're able to provide them? In particular stuff from last Friday evening (15th) onwards. Curious to see how they compare to the ones you posted here.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Bjn
Grafter
Posts: 318
Thanks: 1
Registered: ‎11-11-2012

Re: Peak time latency spikes

@ Bob Pullen
Ok Bob the screen shots you requested from my whitebox which are much better than the previous ones. Last time I had any big dip was 13th March so posting last week of daily screen shots for you to see improvement.
on gateway plc-ag01 until 11.20 on 16th then hoped over to gateway ptn-ag01 as I was having very bad problems Saturday morning on both down/up speeds.
KevinG
Rising Star
Posts: 998
Thanks: 7
Fixes: 1
Registered: ‎05-11-2008

Re: Peak time latency spikes

I now have a static IP and a BQM! First day shows higher latency in the evening but it hasn't affected me noticeably.
jelv
Seasoned Hero
Posts: 26,785
Thanks: 965
Fixes: 10
Registered: ‎10-04-2007

Re: Peak time latency spikes

SamKnows latency for Sunday 17/03
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
englishrick
Grafter
Posts: 463
Registered: ‎14-02-2013

Re: Peak time latency spikes

Well its off peak and no slowdown yet!!!! So have any of the PN staff got any news on whether there is a problem at my exchange?? as you did say monday..



Chris
Legend
Posts: 17,724
Thanks: 597
Fixes: 169
Registered: ‎05-04-2007

Re: Peak time latency spikes

We're still waiting for an update, we'll keep chasing and let you know as soon as we find out. Sorry :(.
I'm thinking it might be worthwhile asking the moderators to split your posts out into a separate thread as it's likely the issue is exchange based from the other customers we've found having the same issue at your exchange.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
AndyH
Grafter
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: Peak time latency spikes

Well BT have updated their spreadsheet today for "sites with capacity issues" and it's not changed from last week (still only listing Tiverton/Ilford Central). Unless that spreadsheet is exchanges that are unable to take new connections, I think BT need a kicking!
(Apologies to mods if the thread is going to be split for exchange issues)