Attn :- Superuser group - Annoying Pop-up amounting to harassment.

[#1]

I expect in the end it all comes down to a company being paid per survey per popup.

[#2]

I was not exclusively blaming any particular cleaning program. I do think it's likely to have something to do with people's computer set-up, security software, browser settings (set to clear history on exit) or extensions that block things.

[#3]

@shutter   If memory serves, your usual browser is Firefox? If so, isn't there some setting to do with clearing cookies on exit - though they can be whitelisted?

[#4]

I personally don't see the point of it at all.

Why have it enabled, when there is the Community Site Feedback forum in which people can post to if they feel they need to.

Lithium software and logic do not go hand in hand 

[#5]

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@198kHz wrote:

@shutter   If memory serves, your usual browser is Firefox? If so, isn't there some setting to do with clearing cookies on exit - though they can be whitelisted?

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Yes my browser is Firefox.... but there aint no setting to do with clearing cookies on exit...

as a point of interest.... there is an option to "block popup windows".... which has a tick next to it... so that ain`t working for this particular problem...

Under Privacy and security.

Never remember history.

0 cache management

use Tracking protection

send "do not track"   Always

Block Popup Windows

Warn when websites try to install add-ons

Block dangerous & deceptive content

block dangerous downloads

warn aboout unwanted & uncommon software

[#6]

Just returned home, after being off line for a couple of hours..... answered with the above post... and before I could do anything else..

YUP  !>>.  you guessed it..... up comes the harassment and bullying popup window...

@ejs No cleaning has taken place since this morning`s log on.... ... ( or, as already indicated, since about 3 days ago )...

[#7]

The 'Never remember history' option is deleting the cookie which could prevent the survey from reappearing.

[#8]

Is https://community.plus.net in the Exceptions list for Pop-up Blocking?

[#9]

@Mav No... nothing ( is excepted )... in there... so I should not have any harassment from PN popups..

[#10]

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@Browni wrote:
The 'Never remember history' option is deleting the cookie which could prevent the survey from reappearing.

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So... to stop PlusNet forum harassing and bullying me into submission, with the popup survey request... I must allow my surfing history to be remembered ? ? ?   really    ?  that may be alright with you...

surely, the popup software should have been written properly, to accept.. NO means NO... and not keep "popping up" ... otherwise there is no point in asking the question...... IS THERE  ?

DO people who have done the survey. get this kind of harassment ? if they also have the "never remember history"  ? ? ? 

[#11]

From Plusnet Cookie Policy

We use cookies on www.plus.net to improve its performance and give you the best experience. To get the most out of our site, your computer or mobile devices (mobile phones/tablets) will need to accept cookies.

By accessing and using our website, you're agreeing to the terms of this policy and our Privacy Policy.

Never remember history is not a default setting, someone has changed it without thinking of the consequences.

[#12]

@shutter on Firefox /options /History  on the box drop down menu you can set use custom settings .

then at bottom of list , Clear history when you close firefox / settings

There is a check box to clear or keep Cookies , untick the cookies

It should only then clear history and keep the cookie

[#13]

You could try using custom history settings to keep the cookies while still clearing the "places" history.

Even if you clear the history on your own computer, Plusnet and all the websites you visit will still have logs of what you've been doing. What's stored on my own computer is the least of my worries as I'm the only person who uses it. If someone really wants to steal it or get some sort of warrant to take it away and examine it to look through my Internet history there's not a lot I can do to stop them.

[#14]

I was just about to post this link when i saw that @rongtw and @ejs had beaten me to the advice..

judicious use of the 'Custom' option should achieve a result.

[#15]

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@shutter wrote:
... the only way to solve  "the problem"... is for the script writers to write sensible programming, so that when you have clicked on "No Thanks".... it remembers that you don`t want to take part in the survey...

The way it is written at the moment, shows utter laziness, and , I suspect, an inablity to do good programming.

I agree with @shutter ! 

To solve the 'cookie' problem, surely this is all that is needed -

IF cookie doesn't exist THEN 
  {
    IF user has consented to allowing cookies on this site THEN
      {
        CREATE cookie
        SET cookie creation date to current date
      }
  }
ELSE 
  {
    IF (current date - cookie creation date) > 90 days THEN 
      {
        DELETE the cookie
        display the survey
      }
  }
END

In this scenario, anyone clearing their cookies won't get needlessly harassed.

As has been pointed out regarding the EU cookie law, the existing survey cookie is required to stop the survey appearing ,  doing it with the above logic means that customers who DON'T consent to cookies won't be needlessly bothered !