Could VoIP either stay on "Home Phone" or get its own button?
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Re: Could VoIP either stay on "Home Phone" or get its own button?
10-06-2024 10:56 AM - edited 10-06-2024 10:58 AM
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@Townman said "Currently VoIP as a technology journey as a consequence of Plusnet’s exit from voice services, is of key concern to many. As a community we could make that easier by having all discussions in a clearly signposted area."
I toally agree, we see the same (or very similar) questions being asked again and again and inevitably the same (or very similar) replies from helpful regulars. It's definitely a "hot topic" and PlusNet are doing little if anything to offer any a guidance.
A dedicated section with a few "sticky" guides/summaries at the start would be most helpful. Questioners could be pointed to a collection of "stock answers" that would probably suffice for most.
Re: Could VoIP either stay on "Home Phone" or get its own button?
10-06-2024 11:00 AM
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+1 here for a specific Voip board
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Could VoIP either stay on "Home Phone" or get its own button?
10-06-2024 11:44 AM
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Could a superuser @MisterW raise this with the business?
Re: Could VoIP either stay on "Home Phone" or get its own button?
10-06-2024 12:28 PM
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The topic of voip and number porting has already been raised with the business. I've added the possibility of a new board into that discussion
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Could VoIP either stay on "Home Phone" or get its own button?
10-06-2024 6:15 PM
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@jab1 wrote:
This forum is designed to help with PLUSNET services, ...
but is it intended to help Plusnet, or to help Plusnet customers?
Plusnet has no interest in VoIP -> so no need for a forum for it.
Plusnet customers who want to continue a landline phone service do have an interest in VoIP -> so there is a need for a forum for it.
Re: Could VoIP either stay on "Home Phone" or get its own button?
31-08-2024 2:03 PM
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Home Phone (Landline)
Home Phone (VoIP)
?
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