Stopping community pages jumping back up when all items fail to load
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Stopping community pages jumping back up when all items fail to load
11-01-2017 4:28 PM
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Using these forums is a pain at the moment due to all items on the page failing to load in Firefox (routing issues that I've raised elsewhere).
I go to a topic and start reading it, meantime Firefox shows it is still loading the page. I scroll down the page reading until about 45 seconds later the missing items on the page time out. Firefox then jumps back up the page to where I first came in to the page and I have to scroll down to find where I was.
Anyone any ideas on how to stop that happening.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Stopping community pages jumping back up when all items fail to load
11-01-2017 4:34 PM
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Go to a decent ISP
Seriously I don't see the problem but I do have two advantages
AdblockPlus is running and Kaspersky is blocking a load of things as well
Re: Stopping community pages jumping back up when all items fail to load
11-01-2017 4:38 PM
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It's items located at www.plus.net that don't load!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Stopping community pages jumping back up when all items fail to load
11-01-2017 4:49 PM
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Same answer except this is what Kaspersky blocks
Re: Stopping community pages jumping back up when all items fail to load
11-01-2017 4:51 PM
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Re: Stopping community pages jumping back up when all items fail to load
11-01-2017 5:11 PM
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It sounds like your browser is blocking certain javascripts from loading. Javascript is required to use the community and the jumping up the page you are experiencing is the result of clicking hashed links that would otherwise be intercepted by a script to do something else (the drop down menus for example).
Try a different browser and disable any script blocking software. I am sure you have had no problems in the past? Not sure why it would suddenly happen now..
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Re: Stopping community pages jumping back up when all items fail to load
11-01-2017 5:20 PM
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It's nothing to do with Javascript.
One of the items that doesn't load is https://www.plus.net/bundles/plusnetplusnetassets/images/logo-119-97.png
The only browser that works properly is Opera if I use the VPN option so that I appear to be on a different IP.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Stopping community pages jumping back up when all items fail to load
11-01-2017 5:27 PM
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@Browni wrote:
Does another browser behave any better?
IE doesn't jump back, but obviously doesn't load everything on the page.
I'd rather not have to use a different browser just for these forums because Plusnet are not prepared to reverse a block induced by an issue on their side.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Stopping community pages jumping back up when all items fail to load
11-01-2017 5:27 PM
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Are you able to visit the link to that image from your browser manually? I can't say for sure what's happening as it could be your connection or browser by the sound of it.
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Re: Stopping community pages jumping back up when all items fail to load
11-01-2017 5:28 PM
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What happens when you visit www.plus.net? Do you get the same thing happen?
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Re: Stopping community pages jumping back up when all items fail to load
11-01-2017 5:29 PM - edited 11-01-2017 5:30 PM
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No I can't load it manually. I can't access anything on 212.159.*.*
I'm just trying to find acceptable workarounds for the block.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Stopping community pages jumping back up when all items fail to load
11-01-2017 5:30 PM
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Sounds like a problem with your connection. I doubt we are blocking you access to the IP of the website... but worth checking? This is all very odd..
Frontend Web Developer | www.plus.net
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Re: Stopping community pages jumping back up when all items fail to load
11-01-2017 5:33 PM
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@jaread83 wrote:
I doubt we are blocking you access to the IP of the website...
Well there you are wrong. Chris asked for the block to be removed before Christmas, but for whatever reason it appears your security team won't do it.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Stopping community pages jumping back up when all items fail to load
12-01-2017 8:52 AM
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Have you tried following it up with the community team? There isn't much I can do about this I'm afraid.
Frontend Web Developer | www.plus.net
If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.
Re: Stopping community pages jumping back up when all items fail to load
12-01-2017 9:09 AM
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Yes, as I posted Chris was supposed to be asking for it to be removed.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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