Archived mailbox? Request for it to be unarchived here! (Part 2)
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Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
23-08-2023 3:57 PM
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Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
23-08-2023 5:38 PM
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I have actioned the unarchive now for you @icedrinker23 and it should be done within the next few hours.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
23-08-2023 9:44 PM
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Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
25-08-2023 11:57 AM
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Is there no way of recovering to a certain point i.e. early August?
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
25-08-2023 12:29 PM
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@icedrinker23 sometimes with email clients they ask whether you want to keep a copy on the server, essentially turning it into an IMAP. It might be a case of looking on the app to see if there is any setting with that on it.
@Totaliser2000 We can do it via snapshot but that only goes back (at the most) a week.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
30-08-2023 2:46 PM
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Please can I have the mailbox k****@a*****.plus.com
Unarchived again?
Thank you
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
30-08-2023 2:55 PM
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Hi @DrArkham
I've raised that request for you now and it should be done within the hour
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
08-09-2023 11:50 AM
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My mail has disappeared again.
I wonder if it could be unarchived.
My username is jamesp.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
08-09-2023 2:12 PM
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It has now been requested for you @jamesp and should be unarchived within 2 hours.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
12-09-2023 2:26 PM
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Hello, just noticed my email has been archived can you "unarchive" it for me please
Thanks
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
12-09-2023 2:53 PM
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Hi @stevenwhit
I can't see any notice of this on your account.
Did you get a e-mail saying they were archived due to not being accessed within the last 90 days?
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
12-09-2023 5:42 PM
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Could you please reinstate my email inbox please? I have now worked out how to download the nails without leaving in the server. Thank you.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
12-09-2023 5:48 PM
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Hi @gtmills
I've raised the request for you now and that should be done within the hour
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
13-09-2023 7:19 AM
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Yes I went to my email account and there is an email there saying it has been archived - dated 20 August 2023
Un Archiving Emails
13-09-2023 9:44 AM
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Please Un Archive my account. You really do make this very difficult to do. You send an email with a link then the link takes you no where, and for the older generation this is very long winded and even my daughter in law who is computer savvy can not work it out.
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