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Archived mailbox? Request for it to be unarchived here! (Part 2)

icedrinker23
Newbie
Posts: 2
Registered: ‎26-07-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi, I need my mail unarchived. I did not get a chance to clearout as required to do before it was archived again. Thanks
willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

I have actioned the unarchive now for you @icedrinker23 and it should be done within the next few hours.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
icedrinker23
Newbie
Posts: 2
Registered: ‎26-07-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Thanks @willcutforth I might be dense on this one...apologies. I'm using android Gmail app with pop3 connections to my force9 email addresses. I was of the understanding pop3 would download and delete from server. Do you know of a bulk way to do this?
Totaliser2000
Newbie
Posts: 3
Registered: ‎17-08-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Is there no way of recovering to a certain point i.e. early August?  

willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

@icedrinker23 sometimes with email clients they ask whether you want to keep a copy on the server, essentially turning it into an IMAP. It might be a case of looking on the app to see if there is any setting with that on it.

 

@Totaliser2000 We can do it via snapshot but that only goes back (at the most) a week.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
DrArkham
Dabbler
Posts: 12
Registered: ‎22-03-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Good afternoon
Please can I have the mailbox k****@a*****.plus.com
Unarchived again?
Thank you
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,085
Thanks: 1,708
Fixes: 498
Registered: ‎01-01-2012

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi @DrArkham 

I've raised that request for you now and it should be done within the hour 

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
jamesp
Hooked
Posts: 7
Registered: ‎05-05-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

My mail has disappeared again.

I wonder if it could be unarchived.

My username is jamesp.

 

willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

It has now been requested for you @jamesp and should be unarchived within 2 hours. 

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
stevenwhit
Dabbler
Posts: 23
Thanks: 3
Registered: ‎16-07-2017

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hello, just noticed my email has been archived can you "unarchive" it for me please

Thanks

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,085
Thanks: 1,708
Fixes: 498
Registered: ‎01-01-2012

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi @stevenwhit 

I can't see any notice of this on your account.

Did you get a e-mail saying they were archived due to not being accessed within the last 90 days?

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
gtmills
Newbie
Posts: 1
Registered: ‎30-11-2021

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Could you please reinstate my email inbox please?  I have now worked out how to download the nails without leaving in the server.  Thank you.

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,085
Thanks: 1,708
Fixes: 498
Registered: ‎01-01-2012

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi @gtmills 

I've raised the request for you now and that should be done within the hour

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
stevenwhit
Dabbler
Posts: 23
Thanks: 3
Registered: ‎16-07-2017

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Yes I went to my email account and there is an email there saying it has been archived - dated 20 August 2023

Highgatelodge
Newbie
Posts: 2
Registered: ‎13-09-2023

Un Archiving Emails

Please Un Archive my account. You really do make this very difficult to do. You send an email with a link then the link takes you no where, and for the older generation this is very long winded and even my daughter in law who is computer savvy can not work it out.