Archived mailbox? Request for it to be unarchived here! (Part 2)

[#1]

Why does WebMail not look the same for everybody?  I see a Deleted items folder which is where emails go if I don’t “hard” delete them (which I almost always do).

[#2]

Looks like that for me too, @MikeBz :

I don't know why @Weystoner1 's webmail defaults to squirreilmail though.

[#3]

Please can you unarchive the Coussens+Wendy account. This was completed 4 weeks ago but it has disappeared again

[#4]

Hi,

Would it be possible, please, to request the un-archiving of my mailbox, the address begins with ste............. .plus.com.

I will then delete some more messages.

Thank you in advance.

Kind regards,

Steve.

[#5]

@sn5775 I have raised this now and it will take up to 3 working days to unarchive.

[#6]

Hello - my Dad passed away last year and he handled all the IT/technical stuff in the family. I'm trying to pick up where he left off and fix a few IT problems - logged in as him now

One of which is that my Mum's emails before 13/01/2024 have all vanished. She doesn't think she got any warnings that the mailbox was full, but who knows!

If you kind people could un-archive:  [Removed] that would be fantastic

Thanks,

Jamie

Moderators Note: Personal information removed

[#7]

Hi @ANTAR I'm sorry to hear that and for your loss

I've raised this to the relevant people to get this unarchived.

When you have the time I'd recommend contacting us so we can get the account updated

[#8]

@ANTAR

Sorry for your loss. Picking up the IT pieces can be a challenge. If you need help, start your own post on the relevant board and the community will offer guidance.

As for your mum not recalling a full mail service notification - these are sent to the default / primary email address only. If her’s is a secondary mailbox it will not have received the notification.

The allowance is for the whole account, not individual mailboxes.

[#9]

Thanks @MatthewWheeler & @Townman that's really appreciated. I'll be in touch to update the accouynt details at some point soon.

I'll have a look through Dad's emails to see if he's got any meesages r.e. storage. 

[#10]

Hi @MatthewWheeler,

It's now 9 days since this support question (239828189) was opened.  The last activity on it was yesterday, where there was a message thus:

---------------------------

Dear Mr Bees,

Kind regards,

Caitlin

---------------------------

... that's it.  I assume it was supposed to say rather more than that.  However I am no longer given an option to reply, hence having to post here.

[#11]

Hi,

Please unarchive my mailboxes. My email address is ending in forwardfencing.com / forwardfencing.plus.com. This is rather urgent as we have a lot of important work related emails as well as personal ones to do with putting our elderly Aunt in a care home....

Please let me know if this is possible 

Thanks

[#12]

Hi @MatthewWheeler,

It's now 11 days since this support question (239828189) was opened.  The last activity on it was 3 days ago, where there was a message thus:

---------------------------

Dear Mr Bees,

Kind regards,

Caitlin

---------------------------

... that's it.  I assume it was supposed to say rather more than that.  However I am no longer given an option to reply, hence having to post here - for the second time, but I seem to be being completely ignored.  How can I follow up a support question if there is no longer a link to it when I log in to my account?

[#13]

Hi @MatthewWheeler,

It's now 11 days since this support question (239828189) was opened.  The last activity on it was 3 days ago, where there was a message thus:

---------------------------

Dear Mr Bees,

Kind regards,

Caitlin

---------------------------

... that's it.  I assume it was supposed to say rather more than that.  However I am no longer given an option to reply, hence having to post here - for the second time, but I seem to be being completely ignored.  How can I follow up a support question if there is no longer a link to it when I log in to my account?

[#14]

Hi, please can you restore our mailbox beginning with L, so we can reduce its size. Many thanks!

[#15]

Hi there my mailbox was unarchived thanks but it now won’t load new emails. Saying password failed but I haven’t changed the password. Also tried to login online and says login failed. There is no option to update or set new password. Please help. Thanks

[#16]

Hi.
Can you please restore my email, ian@......
I don't remember getting any heads up on this.
Many thanks
Ian