Archived mailbox? Request for it to be unarchived here! (Part 2)
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Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
17-07-2024 8:59 AM
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The mailbox beginning with m.
Many thanks
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
17-07-2024 9:19 AM
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Hi @OldMill4
That's been raised for you now and should be restored in the next few days
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
17-07-2024 11:26 AM
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has my archived mailbox been restored yet?
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
17-07-2024 12:07 PM
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I have not heard anything back and y emails have still not been unarchived.
Is there something else I need to do?
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
17-07-2024 12:22 PM
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Hi @slamw
It looks like unfortunately my colleague didn't raise the request correctly
I've re-raised it for you and it'll be picked up soon
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
17-07-2024 9:29 PM
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Hi,
Can you please unarchive the emails from my mailbox beginning with "i"?
Thanks in advance!
Cheers,
Chris.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
19-07-2024 4:29 PM
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@Christopher_L - Hi, I've raised a task for that to be done. Give it 5 working days but should be less because I've nudged it along a bit.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
24-07-2024 8:48 AM
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Hi, can anyone help urgently as I have lost my folders, but was only at 75% use of my allocation.
Needed urgently to get access to e-mails for a holiday next week.
Please help.
e-mail - @dljames.force9.co.uk
Thanks
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
25-07-2024 10:24 AM - edited 25-07-2024 10:25 AM
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Hi
Please un-archive my mailbox.
Many thanks
Btn
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
26-07-2024 12:06 AM
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Hi,
I have received a message saying that the contents of my mailbox have been archived because I hadn't accessed it for 90 days.
Please restore the archived emails to my mailbox.
Thanks
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
26-07-2024 4:07 PM
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Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
30-07-2024 11:06 PM
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Thanks Adam - is there any way of speeding this up? I have urgent emails to deal with and it’s been nearly a week and nothing has been restored.
Thanks
btn
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
31-07-2024 8:18 AM
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In the context of a different matter, have you been receiving for weeks on end FUP warning emails that your utilisation was over 75%? Emails are not archived until after two weeks have passed following a 100% utilisation notification.
Notifications can be found in your account's ticket system (use the link below). The notifications note the email address which the notifications were (intended to be) sent to.
Some users have discovered that the notices are being sent to an email address they no longer use. There have been some rare fringe cases where (apparently) the CRM did not send the emails successfully. This scenario is under discussion elsewhere.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
01-08-2024 3:41 PM
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Please restore my Inbox and I'll get the file size sorted out
Thanks
John
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
02-08-2024 9:07 AM
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Hi @jritchi1
I've raised this to the right team to get your e-mails unarchived
This should be done in the next few days
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