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Archived mailbox? Request for it to be unarchived here! (Part 2)

pricetag
Newbie
Posts: 4
Registered: ‎23-12-2020

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

please can you help to unarchive mu archived mailboxes? 

thank you

WendyWoo185
Newbie
Posts: 6
Registered: ‎07-08-2020

Re: Archived emails

Hi
My archived emails have still not been restored. What is the reason for the delay?
vamp
Newbie
Posts: 4
Registered: ‎08-03-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Could you revive my email vamp@ please. Thank you
WendyWoo185
Newbie
Posts: 6
Registered: ‎07-08-2020

Re: Archived emails

It's been 2 weeks now and I am still waiting for my archived emails to be restored. Will it be done any time soon?
MikeSt
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 7
Fixes: 1
Registered: ‎14-10-2024

Re: Archived emails

Hi all. 

 

@sn5775 - I have requested your email unarchive. Please allow 5 working days.

@pricetag - could you please DM us your Plusnet username and confirmation of the mailbox you require unarchiving?

@vamp - could you please DM us a screenshot of the email that informed you of your email archiving?

@WendyWoo185 - I am sorry to hear of the delay. Could you also please DM us a screenshot of the email that informed you of your email archiving and we will re-raise this if necessary?

 

I hope that this all makes sense? Please let us know if you require any further information. 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Michael Staniforth
 Plusnet Help Team
pricetag
Newbie
Posts: 4
Registered: ‎23-12-2020

Re: Archived emails

username: sonic1

email box: sonic1+niaprice

louiseandben
Hooked
Posts: 9
Registered: ‎19-05-2022

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi, please can you unarchive our mailbox  beginning with "Bu"?

 

Many thanks,

Ben

WendyWoo185
Newbie
Posts: 6
Registered: ‎07-08-2020

Re: Archived emails

Excuse my ignorance, but how do I send you a screenshot of the email to get this sorted? Apologies for not being the most tech-savvy
jamesp
Hooked
Posts: 7
Registered: ‎05-05-2023

Re: Archived emails

My mail has been archived again. Could it be unarchived and I will then delete some mails.

 

My username is jamesp

 

Thanks.

 

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Archived emails

Hi @jamesp I've raised a task to the right team for you and that should get picked up within the next 5 working days. - Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Dave777
Grafter
Posts: 25
Registered: ‎10-10-2011

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi can someone from PlusNet help me urgently.

I am away on a cruise and cannot call and do not do social media and I need access restored to an email alias that seems to be blocked. Who can I email please.
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,100
Thanks: 1,743
Fixes: 498
Registered: ‎01-01-2012

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi @Dave777 

Aliases are just mirrors of the chosen mailbox so they shouldn't end up blocked.

Can you drop me a PM with more details so I can look into this for you?

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
rback
Dabbler
Posts: 10
Registered: ‎29-06-2018

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

my entire mailbox has been archived yet again it seems. can it be unarchived please?

thank you.

willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

@rback I have sent this off for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
Dave777
Grafter
Posts: 25
Registered: ‎10-10-2011

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

I sent the PM thanks. Any news as this is quite urgent to get access to the mailbox. Not the alias.