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Archived mailbox? Request for it to be unarchived here! (Part 2)

shd02
Newbie
Posts: 2
Registered: 2 weeks ago

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Oops, there are a couple beginning "st".  Please unarchive the one beginning "ste"

SammyM
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,043
Fixes: 101
Registered: ‎22-01-2018

Re: Archived emails

I have sent you a private message @WendyWoo185.

 

@AndyPPP  could you Pm us the account username so we can sort that for you. 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
GwenR
Newbie
Posts: 2
Registered: 3 weeks ago

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi, thanks for raising this. Do i need to do anything else or will someone contact me? Just don't want to lose my emails. thanks

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,102
Thanks: 1,744
Fixes: 498
Registered: ‎01-01-2012

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi @GwenR 

From what I can see these were restored yesterday not long after your post

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
DrArkham
Dabbler
Posts: 12
Registered: ‎22-03-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Please unarchive the mailbox 'kez**@ansco**.plus.com'

Thank you.

 

 

twillcomp1
Hooked
Posts: 7
Registered: ‎29-07-2022

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Please could you un-archive one of the mailboxes on my force9 account. Mailbox beginning M and I'll step up the pressure on my daughter to sort the wheat from the chaff. Many thanks, twillcomp.

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,102
Thanks: 1,744
Fixes: 498
Registered: ‎01-01-2012

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi @twillcomp1 

That's been raised through to the right team and we'll get it unarchived soon 

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
ANTAR
Dabbler
Posts: 24
Thanks: 3
Registered: ‎30-11-2016

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi - can I have some help with this please? 

 

Thanks!

louiseandben
Dabbler
Posts: 10
Registered: ‎19-05-2022

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi, sorry, I somehow missed this reply. Please can you un-archive both? Many thanks! Ben

Marsh
Plusnet Help Team
Plusnet Help Team
Posts: 5
Thanks: 12
Registered: a week ago

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hey @ANTAR,

I see you’ve contacted our support team about your email issue. However, it appears that the problem you’re experiencing is not related to the archiving of your mailbox.
 

Hey @louiseandben 

I’ve submitted the request to unarchive your mailboxes. These requests typically take up to 5 working days for our operations team to process.

If this post resolved your issue please click the 'This fixed my problem' button
 Josh Sharpe
 Plusnet Help Team