Archived mailbox? Request for it to be unarchived here! (Part 2)
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Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
26-03-2025 10:12 PM
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Hi,
Can you please un-archive my mailbox starting 'goo...'
Many thanks.
A.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
27-03-2025 3:02 PM
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@AGn1 Hi there, I've submitted the task for you today. Typical lead times for any unarchive requests are 3-5 working days, this can be done sooner sometimes depending on the netops team workload.
If your mails haven't been unarchived after 5 working days from today, please let us know and we'll chase it up for you.
All the best
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
a month ago
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Please could you un-archive the mailbox beginning with a j which has been archived due to not accessing it often enough.
Many Thanks,
twillcomp (not twillcomp1)
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
a month ago
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Hey @twillcomp1,
No problem, I have raised this request for you and should be completed within 5 working days.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
4 weeks ago
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I believe my emails may have been archived, since they have disappeared and I can no longer find them anywhere either on my computer, or my webmail.
The email address in question begins with 'mas'
Thanks
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
4 weeks ago
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Hi @Lenzar thank you for taking my call this afternoon. As discussed, I have raised this matter with our NetOps team and I will contact you once it's been addressed.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
3 weeks ago
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Hi,
My emails seem to have been archived. Can the mailbox be recovered so I can look at tidying it up.
Mailbox begins with Maildir-d
Thanks
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
3 weeks ago
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Hey @eladhubb,
I can see you have already gotten in touch, and our team has sent the request to our Netops team, who will process the unarchive for you please allow up to 5 working days for this to be actioned.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
2 weeks ago
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Hello Team, please can you unarchive the mailbox beginning 'Maildir-j', this got missed in our own archives.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
2 weeks ago
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Hi Team, I help a family member with another account that has apparently been archived (long story short the management email is not accessible any more and any notifications were missed), try as I might I cannot register on this forum for them and therefore associate their account to a request. I've tried multiple browsers/methods, Chrome is the only one that hints at the issue being an "I'm not a robot" CAPTCHA problem.
Is there any way I can get a private message please to discuss the options and request their unarchive via there?
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
2 weeks ago
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Hi
Can you please un-archive my mailbox 'INBOX' as appears articles have disappeared after messages exceeded limit.
Many thanks
MC
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
2 weeks ago
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Hi @AyOwZe thank you for getting in touch on our Community Forum, I tried looking for the account in question to no avail, please can you DM me the accounts username so that I can look into this for you, I've also messaged you to enable you to reply to me.
@MC2 I have raised this with our NetOps team and I have emailed you the task reference through the account, please allow up to 5 working days for the task to be completed.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
a week ago
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My wifes mailbox has been archived. She cannot raise the request herself as the password reset is being sent to the archived mail address and is not coming through. Can you un-archive it please. It begins ttandb@
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
Wednesday
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Hi, please un-archive my mailbox starting with G.
Thanks.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
Thursday
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Hi @the-rory-dalq thank you for taking the time to contact us, I hope you are well.
I have raised this off to our NetOps team, I have emailed you the task reference from the account, please allow up to 5 working days for this to be processed.
@TRH I have sent you a PM requesting further details from you, please reply at your earliest convenience.
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