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Archived mailbox? Request for it to be unarchived here!

Elvin42
Newbie
Posts: 1
Registered: ‎23-04-2023

Re: Archived mailbox? Request for it to be unarchived here!

Good evening 

 

Can you please unarchive my mailbox?

Many thanks.

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 867
Fixes: 223
Registered: ‎27-04-2007

Re: Archived mailbox? Request for it to be unarchived here!

@A_Schoenblerg I've sent you a PM, please drop me a reply with the mailbox name when you can. 

 

@Elvin42 I've sent you a PM too asking for some similar information, please reply back when you can.

 

Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
jimtheboss
Hooked
Posts: 9
Registered: ‎01-07-2021

Re: Archived mailbox? Request for it to be unarchived here!

Hi, 

Can someone help please.  It's been almost 2 weeks since I had issues with my emails and I reported it on here.  I am missing my emails from around the 17th of March 2023 to 13/4/2023.  I'm not sure of the reason why but would very much appreciate if they can be restored and if I am at fault, please let me know.  My email is jim@jimt*****.plus.com

 

Many thanks in advance.

 

Jim

DaveWhitc
Hooked
Posts: 7
Thanks: 1
Registered: ‎12-04-2023

Re: Archived mailbox? Request for it to be unarchived here!

Hi. I posted on 21 April about this problem but have had no information back and the problem still persists.  Three possibilities come to mind.

  1. My request has yet to be processed as there is a queue of stuff waiting the attention of the appropriate team (if so knowing the length of the queue would help).
  2. My input has been processed and the position is ..... 
  3. Other

I would be grateful if someone could update me. Thanks.

 

DrArkham
Dabbler
Posts: 12
Registered: ‎22-03-2023

Re: Archived mailbox? Request for it to be unarchived here!

apologies again

please unarchive my large mailbox - again!

 

 

James30
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 478
Fixes: 32
Registered: ‎19-04-2023

Re: Archived mailbox? Request for it to be unarchived here!

@jimtheboss  Ey up, so I've let you a ticket here @  https://www.plus.net/wizard/?p=view_question&id=233393610 if you could reply to that and I'll get that sorted for you. 
 

If this post resolved your issue please click the 'This fixed my problem' button
James - Plusnet Sheffield
Plusnet Help Team
NickPartridge
Newbie
Posts: 2
Registered: ‎26-05-2022

Re: Archived mailbox? Request for it to be unarchived here!

Please unarchive my mailboxes
DrArkham
Dabbler
Posts: 12
Registered: ‎22-03-2023

Re: Archived mailbox? Request for it to be unarchived here!

Please unarchive the mailbox k*****@ans****.plus.com

 

Thank you

 

Dr. A

DaveWhitc
Hooked
Posts: 7
Thanks: 1
Registered: ‎12-04-2023

Re: Archived mailbox? Request for it to be unarchived here!

Hello. Please un-archive my mailbox d@whi......plus.com. It got too big due to my mistake. Sorry  

DrArkham
Dabbler
Posts: 12
Registered: ‎22-03-2023

Re: Archived mailbox? Request for it to be unarchived here!

Please unarchive the mailbox k****@a******.plus.com

 

Thank you 

DrArkham
Dabbler
Posts: 12
Registered: ‎22-03-2023

Re: Archived mailbox? Request for it to be unarchived here!

One of our mailboxes k*****@a******.plus .com was archived and I requested for it to be unarchived - which you did however the user (naming no names - my teenage daughter) failed to empty it enough and it was archived again

Pretty please with a cherry on the top - can it be unarchived again? - it has all her University info.

 

Dr. Arkham

Townman
Superuser
Superuser
Posts: 24,109
Thanks: 10,267
Fixes: 176
Registered: ‎22-08-2007

Re: Archived mailbox? Request for it to be unarchived here!

Point her in the direction of cleaning up the SENT ITEMS folder ... which all too often is overlooked.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

DrArkham
Dabbler
Posts: 12
Registered: ‎22-03-2023

Re: Archived mailbox? Request for it to be unarchived here!

thanks for the tip_ however mailbox still not unarchived?

DrArkham
Dabbler
Posts: 12
Registered: ‎22-03-2023

Re: Archived mailbox? Request for it to be unarchived here!

still no sign of it being unarchived?

 

k****@a******.plus.com

 

 

ClaudiaG23
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 361
Fixes: 25
Registered: ‎02-05-2023

Re: Archived mailbox? Request for it to be unarchived here!

@DaveWhitc There has been no notification that your emails have been archived. What makes you think this?

 

@DrArkham I can see you've spoken to someone over the phone who has got this raised for you. 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Claudia Garner
 Plusnet Help Team