Deleting emails from folders
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Deleting emails from folders
28-10-2023 4:07 AM
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Been attempting to delete old emails saved in folders
start at settings, then folders, click folder , then information, then click to get size ,all okay
i may be lucky and get the next folder to open but usually everything freezes then , have to click mail
and start all over again , on top of that i have to work around an error signal every time i click something
RED box Connection Error failed to reach server
I only use plusnet webmail is the above normal
Ken M
Re: Deleting emails from folders
28-10-2023 12:39 PM
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It's very temperamental but there is SOMETIMES a fix for the error message at least:
Log into webmail
On the inbox list screen select LIST OPTIONS which is the little grid icon on the left of the column title bar
Set sorting column to NONE
Click save
Re: Deleting emails from folders
28-10-2023 6:42 PM
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Hi have already checked that and replied on an earlier mention of problem ,It was already ticked
as someone else said it even starts on the login page before signing in.
once signed in the big red box with message hangs about over the mail and address book icons with every click it keeps coming back
kenm
Re: Deleting emails from folders
30-10-2023 8:29 AM
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The product has been like that forever and (AFAIK) has nothing to do with the RANDOM connection issues to the IMAP server.
If your primary aim is to cull emails, you might find the basic (Squirrel) email client more productive.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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