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Emails not deleting from 'Mail' ipad email client

JoyceMac
Dabbler
Posts: 16
Registered: ‎15-09-2021

Re: Emails not deleting from 'Mail' ipad email client

So today all day I can’t access email on any of my devices not iPad or iPhone nor can I log in to webmail neither simple nor advanced all of which were working last night.  Are you 'fixing' it?

Townman
Superuser
Superuser
Posts: 23,982
Thanks: 10,189
Fixes: 175
Registered: ‎22-08-2007

Re: Emails not deleting from 'Mail' ipad email client

Yes Plusnet are working on it.

The problem impacts some users, but not others.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
Legend
Posts: 19,147
Thanks: 6,288
Fixes: 289
Registered: ‎24-02-2012

Re: Emails not deleting from 'Mail' ipad email client

btn
Dabbler
Posts: 24
Thanks: 1
Registered: ‎15-11-2019

Re: Emails not deleting from 'Mail' ipad email client

Yes - thank you Townman - and to the Plusnet people - do you know the timescale for when this is likely to be fixed as it has been going on for some months now?