Emails not deleting from 'Mail' ipad email client
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Re: Emails not deleting from 'Mail' ipad email client
10-11-2021 4:49 PM
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So today all day I can’t access email on any of my devices not iPad or iPhone nor can I log in to webmail neither simple nor advanced all of which were working last night. Are you 'fixing' it?
Re: Emails not deleting from 'Mail' ipad email client
10-11-2021 4:52 PM
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Yes Plusnet are working on it.
The problem impacts some users, but not others.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Emails not deleting from 'Mail' ipad email client
10-11-2021 4:53 PM
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Re: Emails not deleting from 'Mail' ipad email client
11-11-2021 11:42 AM
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Yes - thank you Townman - and to the Plusnet people - do you know the timescale for when this is likely to be fixed as it has been going on for some months now?
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