Help setting up android phone

[#1]

Did the same credentials work with webmail ?

[#2]

I havent used webmail sice I retired 11 years ago but it jus works. I don;t remember ever setting it up but I must have. I just log into it at Plusent, I don't rthink any setting up is needed.

[#3]

There isn't any setting up, but what I'm trying to establish is that you can login to webmail using the exact same username & password you are using for the mail client.

[#4]

I don't log in I google plusenet webmail click on the result and I'm in my webmail.

[#5]

IN that case you have a stored username & password in your browser. Can you clear those and log in to webmail manually

[#6]

I have chgecked the password manager and it's putting in the p/w I am using. I reset the email password with PN yesterday to what I expected it iis.

[#7]

I have K9 working now on the new phoine that arrived yesterday so will copy ther settings over to the phone I am struggling with.

[#8]

I've realised my wifes mail is still pop3, but that doesn't help me, still getting nowwhere with K9 or the built in android app. Using:

Get the Accurate Plusnet Email IMAP Settings:

Email Settings	Port Number
Plus.net IMAP Incoming mail server: imap.plus.net/relay.plus.net	993 requires SSL  143, non-secure
Plus.net POP3 Incoming mail server: pop3.plus.net/relay.plus.net	995, requires SSL  110, non-secure
Plus.net SMTP Outgoing mail server: smtp.plus.net/relay.plus.net	587/25, requires SSL 465, non-secure

[#9]

Your wife’s email client can be what you want it to be POP3 or IMAP. This is a client configuration not a server type. Recommendation would be to stick with IMAP.

The server names above are not correct.

IMAP: imap.plus.net
POP3: mail.plus.net
SMTP: relay.plus.net

[#10]

I have K9 working now on the new phoine that arrived yesterday

So to be clear, you have K9 working with your email address and username but it doesnt work with your wifes.

In which case its a username/password problem.

[#11]

They are bo9th the same password. All entries in menus identicasl mine works heres doesn't.

[#12]

In that case its the username that's wrong.  It should be <plusnet accountname>+<mailboxname>

As I said earlier you can double check that by clearing the browser cached/saved credentials and using the credentials for your wifes mailbox to login to webmail

[#13]

For the avoidance of doubt, secondary mailboxes user names are accountname+mailbox

If one is using the primary mailbox its is simply accountnane

[#14]

@woldsweather 

I have successfully used Samsung email app in the past.

There is an error with the configuration detailed in your attachment email.jpg

Looking at the bottom of the left half "Require authentication to send emails"

You have added the email address, that should have been accountname+mailbox name

For the primary account the Username would just be the accountname, for the email address I use

accountname@accountname.plus.com

[#15]

Not working with these settings anyone spot any errors