Madasafish missing?

Townman · ‎22-08-2007

There is a network issue under investigation.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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mw25 · ‎27-10-2016

I have the same issue with my madasafish.com email, unable to receive or send emails. No emails received since 14:30 yesterday (Thursday).

Any update on this problem? Is it being investigated?

Townman · ‎22-08-2007

As above. No and yes.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

Fulltopuk · yesterday

Looks to have been fixed now. 🙂

Townman · ‎22-08-2007

Resolution is still in-flight. DNS changes need to promulgate all of the DNS server instances.

Both madasafish.com and www.madasafish.com need to update everywhere.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

Riverside · ‎11-10-2018

Looks like it's up and running now. The webpage is back and mail is flowing again.

Townman · ‎22-08-2007

Just ran some more tests - can connect over PN network to the MAAF website (www.madasafish.com) but not when connected over EE mobile.

Looks as though the DNS promulgation is still a work in progress.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.